To contact the CDP Support team, create a Support ticket. If your account is not yet configured, see documentation page or reach out to your CVM. Support can help with your issues, questions, and access requests.
When contacting Support, provide:
A clear description of the problem
The report name, campaign name, view name, and URL
Error message, if available
Steps to reproduce the problem
Whether the issue impacts campaign launch or time of launch
Screenshots of the issue
To provide feedback on specific product features, contact product@agilone.com.