Information for: DEVELOPERS   PARTNERS   SUPPORT

Upstream data to CDP

You can leverage CDP instances by auto-generating your own credentials to configure CDP connectors.

All CDP accounts are entitled for the following number of instances for each instance indicated connectors:

Connectors Number of instances
DW Tracker Connector 5
SFTP CSV Connector* 20
S3 Output Connector* 10
360 Profiles API 5

*You can create an unlimited number of destinations or sources. However, you can only create instances provided by CDP. The resources generated through CDP apply to the number of instances noted earlier.

If you reach your entitled number of instances, you will receive an error message when trying to provision an additional instance. If you require additional connector instances, contact your Acquia CSM or AM.

You can benefit to use the instances:

  • When you want to enable the connector for DW Tracker API or 360 Profiles API.
  • When you do not have a dedicated SFTP server and have not set up an SFTP downstream connector.
  • When you do not have an AWS S3 account to downstream data through the connectors.

Viewing all instances

CDP displays the list of all newly-created instances on the Instances page. This page does not display any existing instances that you might want to use with your connectors.

To view all instances:

  1. Sign in to the CDP user interface.

  2. Click Integrations > Instances.

    Note

    If you do not see the Instances tab in the user interface, you do not have the correct user role associated with your account. To get access to this user role, contact your CSM or AM.

    You can view the following information about the instances:

    • Name: The name of the instance.
    • Modified: The date when the instance was last modified. You can view the details of the user who modified the instance details.
    • Created: The date when the instance was created. You can view the details of the user who created the instance.
    • Current Status: The status of the instance. The following are the available statuses:
      • Not Provisioned: The Support team updated the details of an instance after the instance was created.
      • In Progress: The instance creation process is taking longer than usual. Typically, the process to create an AWS S3 instance might take more time.
      • Failed: The instance creation process failed. To retry the provisioning of the instance, go to the Edit Instance page for the failed instance, and click Retry Provision.
      • Ready to Use: The instance is configured but not used as a source or destination connector.
      • In Use: The instance is configured and used as a source or destination connector.
      • Delete In Progress: The instance deletion process is in progress.
      • Delete Failed: The instance deletion process failed. To retry deleting the same instance, go to the Edit Instance page for that instance, and click Retry Delete.
      • Delete Pending: The instance deletion process is taking longer than usual.
    • Connected To: The source or destination connector that is associated with the instance.

Viewing instances