Acquia CDP

Support case

To contact the CDP Support team, create a Support ticket. If your account is not yet configured, see documentation page or reach out to your CVM. Support can help with your issues, questions, and access requests.

When contacting Support, provide:

  • A clear description of the problem
  • The report name, campaign name, view name, and URL
  • Error message, if available
  • Steps to reproduce the problem
  • Whether the issue impacts campaign launch or time of launch
  • Screenshots of the issue