Information for: DEVELOPERS   PARTNERS

Handling approval requests

Acquia DAM approvals allow contributors and admins to route assets to internal and external stakeholders for approval.

Initiate an approval request

  1. Sign in to Acquia DAM.
  2. Navigate to the detail page of the asset you would like to send for approval.
  3. Click the Approval request Approval icon on the actions toolbar and select Approval request. Request an approval
  4. Enter the email address(es) of the approver(s) and a comment and/or instructions (optional). The approvers don’t need to have a Acquia DAM account.
  5. Click Request to send the approval.
    Request approval

Approval request report

Acquia DAM admins can view a report of all approval requests, while other users can view approval requests where they are the requestor or the approver.

  1. Sign in to Acquia DAM.
  2. Click Reports on the top navigation and select Approval requests.
  3. Click Pending in the status column to approve or reject an asset.

Respond to an approval request

Approvers will receive an email from Acquia DAM asking them to review and approve the asset. If the approver is an admin, contributor or regular user, the approval request will also display on the homepage and in the approval requests report.

  1. In the approval request email, click View Request.
  2. An asset approvals window will also display on the homepage of Acquia DAM. Click View All to see your approval request report, then click Pending for the asset you want to approve or reject. Review a request
  3. Click the green Approve Approve icon to approve or the red Reject Reject icon to reject the approval request.
  4. You can also add comments (optional).

Request is approved

Approval Rules

  1. Each approver must approve the request in order for the asset to be approved.
  2. Only one approver needs to reject the request for the asset to be rejected.
  3. If an approval request has been rejected, users may automatically reinitiate the request by adding a new version. (Read more about adding versions.)

Cancel an approval request

The user who initiated the request can cancel it.

  1. Sign in to Acquia DAM.
  2. Click Reports on the top navigation and select Approval requests.
  3. Click Pending under the status column. This will take you to the asset approval page.
  4. Click Cancel this request.
  5. Click Yes to confirm. Cancel a request

Configuring the system preferences

Admins can configure the system preferences to automatically update the status of the asset when it is going through the approval process. (Read here about updating the asset status.)

  1. Sign in to Acquia DAM as an admin.
  2. Click the Settings Settings icon on the top navigation and choose System preferences.
  3. Under the Asset approval section, configure the following settings:
    • Change status upon request to Inactive: When checked, the asset status will automatically change to (or remain) inactive when an approval request is initiated.
    • Change status upon approval to Active: When checked, the asset status will automatically change to (or remain) active when an asset is approved.
    • Change status upon rejection to Inactive: When checked, the asset status will automatically change to (or remain) inactive when an asset is rejected.

Configure approval settings