When you create a new subscriber account in Personalization, in Configure > Teams & Permissions, Personalization creates four groups whose names are composed of your subscriber name followed by one of the names from the following list (for example, one of your groups may be named ExampleInc administrators):
You may want to configure certain users’ permissions and access to subscriber accounts differently than the default. To do so, you can create a new security group. For example, you can create a Managers security group whose members can view people and run reports, but can’t create segments.
To add a new security group:
To list and manage security groups:
To edit a security group, click its name and change its values as required.
To delete a security group, find the security group you want to remove, and then click its Delete link.
If your users are having difficulty accessing sections of the website they should have permissions for, use the following two procedures to ensure the accounts are configured as expected.
If your Personalization user is configured for the wrong region, they can’t sign in.
If the account exists as expected in the system, but access still isn’t working, check the permission group associated with the account. Ensure it has the appropriate permission resources assigned.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
When you create a new subscriber account in Personalization, in Configure > Teams & Permissions, Personalization creates four groups whose names are composed of your subscriber name followed by one of the names from the following list (for example, one of your groups may be named ExampleInc administrators):
You may want to configure certain users’ permissions and access to subscriber accounts differently than the default. To do so, you can create a new security group. For example, you can create a Managers security group whose members can view people and run reports, but can’t create segments.
To add a new security group:
To list and manage security groups:
To edit a security group, click its name and change its values as required.
To delete a security group, find the security group you want to remove, and then click its Delete link.
If your users are having difficulty accessing sections of the website they should have permissions for, use the following two procedures to ensure the accounts are configured as expected.
If your Personalization user is configured for the wrong region, they can’t sign in.
If the account exists as expected in the system, but access still isn’t working, check the permission group associated with the account. Ensure it has the appropriate permission resources assigned.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Personalization