Merging campaigns

In Personalization, you can merge multiple campaigns.

To merge multiple campaigns:

1. Sign in to Personalization.
2. Go to Personalize > Campaigns.

3. Click MERGE.

   The Merge Multiple Campaigns modal appears.

   

4. Click LET’S GET STARTED.

   The Select Campaigns modal appears.

   

5. Select the site that contains the campaigns that you want to merge. You can only select sites that belong to your logged-in account.

   Note

   You cannot merge campaigns that belong to different sites.

6. Select the campaigns (published or unpublished) that you want to merge. You must select at least two campaigns for merge. However, there is no maximum limit on the number of campaigns that you want to merge.

   Note

   • The system doesn’t display campaigns with status: Archived, Scheduled, and Complete.
   • You can’t merge Mixed type campaigns.

   If you are unable to locate a specific campaign, you can perform a search as well.

   

7. Click NEXT.

   The confirmation modal appears.

   

8. Click MERGE.

   Warning

   Once you merge the campaigns, the system archives the existing campaigns and creates a new one.

   If the merge is successful, a success message appears.

   

   If the merge is not successful, an error message appears. To rectify the error, you can contact Acquia Support.