Prerequisites¶

This section describes the steps that need to be done before you can use the Quality Assurance feature.

• Scan the site at least once to gather data.

  For more information, see the admin instructions in user guide article:

  Domain scan setup.

How to use the Quality Assurance feature¶

This section gives information on how to find and correct quality assurance errors.

1. Click Quality Assurance (the checkbox icon), on the dashboard toolbar for the domain.

   

   The Quality Assurance page opens.

   

Use the menu on the left to see more. The sections below give information on each menu item.

Summary¶

Click Summary from the menu on the left side of the page to navigate to the Quality Assurance summary page.

The Quality Assurance Summary page opens. The sections on the landing page are:

• Quality Assurance Check
• Quality Assurance Diagnostics
• Readability
  • Quality Assurance: Readability
• Content with QA Errors
  • Quality Assurance: Content with QA Errors.

Quality Assurance Check¶

This section displays the number of pages affected by broken links, broken images, potential misspellings, and (confirmed) misspellings.

• Click Unique Broken Links to navigate to the Broken Links page. Navigate between All broken links, Ignored, or Marked as fixed.

  The columns show the following:

  • Broken Link: This column shows the full address of the broken link.
    For more information, see the user guide articles:
    • Links
    • Fix broken links.

  • PageCorrect: Click PageCorrect™ to repair the link from the platform.

    For more information, see the user guide article:

    PageCorrect.

  • Response code: this is the error that the broken link returns.
  • Type: This column names the type of error that is found.
  • Documents: This column shows how many documents have the broken link.
  • Pages: This column shows how many pages are affected by the broken link.

  • Action: Click to expand actions to perform on the broken link.

    • Mark as fixed: Use this option when the issue is fixed on your website. Items that are marked as fixed are included in future scans.
    • Ignore Misspelling: Use this option
      • If links are marked as dead when really they are not.
      • To ignore spelling issues on a single-page basis.
      • To ignore all other issues on a domain level.
    Note

    • The difference between Mark as Fixed and Ignore is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.
    • Ignored links will appear on the scan again if the status of the link changes. For example, a link that was marked broken as 404 and ignored will reset if the same link gets a new Ok status of, for example, 200. If in the future that link starts returning a 404 error again, it will reappear on the broken links report.

    For more information, see the user guide articles:

    • Spellcheck
    • Fix misspelled words.

• Click Broken images to navigate to the Broken Images page.

  

  The columns show the following:

  • Broken Link: This column shows the full address of the broken link.
    For more information, see the user guide articles:
    • Links
    • Fix broken links.
  • Response code: this is the error that the broken image link returns.
  • Type: This column names the type of error that is found.
  • Pages: This column shows how many pages are affected by the broken image link.
  • Action: Click to designate the issue with:
    • Mark as fixed - Use this option when the issue is fixed on the website. Items that are marked as fixed are included in future scans.
    • Mark as ignored - Use this option:
      • If links are marked as dead when really they are not.
      • To ignore spelling issues on a single-page basis.

      • To ignore all other issues on a domain level.

        Note

        Ignored issues will not be factored into future scans, and this will permanently affect the compliance score.

    • For more information, see the user guide articles:
      • Links
      • Fix broken links.

• Click Potential Misspellings to navigate to the Potential Misspellings page.

  

  The columns show the following:

  • Word: The word that has been tagged as misspelled.
  • Lookup in Google: Click to search Google for the word.
  • Language: This is the language as defined by the website owner, which determines the correct spellings to use.
  • Confirm: Click to confirm that the spelling is correct.
  • Pages: The number of pages that contain this spelling of the word.

  • Action: Click the drop-down arrow and select the action to perform for this word:

    • Confirm as misspelling: Approve this spelling.

    • Add to dictionary: Approve this spelling and add it to the language dictionary so that future scans will not flag it as misspelled.

      For more information, see the user guide article:

      Dictionary.

    • Add to dictionary for all languages: Approve this spelling (proper nouns etc.) and add it to the language dictionary for all languages so that future scans will not flag it as misspelled.

      For more information, see the user guide article:

      Dictionary.

    • Ignore misspelling: Omit the issue from future scans.
    • Mark as fixed: Use this option when the issue is fixed on your website. Items that are marked as fixed are included in future scans.
    • Note

      The difference between Mark as Fixed and Ignore is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.​

    For more information, see the user guide articles:

    • Spellcheck
    • Fix misspelled words.

• Click Misspellings to navigate to the Misspellings page.

  

  The columns show the following:

  • Word: The word that has been tagged as a misspelling.

  • PageCorrect: Click to use PageCorrect to quick-fix the issue. A dialog box opens. The misspelling is highlighted, enter the correct spelling into the text field and then click Save.

    For more information, see the user guide article:

    PageCorrect.

    Note

    This does not fix the issue in the HTML code, but it will appear correct to website viewers.

  • Lookup in Google: Click to search Google for the word.
  • Language: This is the language as defined by the website owner. The language setting determines the correct spellings for the scan to check for.
  • Pages: The number of pages that contain this spelling of the word.
  • Action: Click the drop-down arrow and select:
    • Confirm as misspelling: Approve this spelling.

    • Add to dictionary: Approve this spelling and add it to the language dictionary so that future scans will not flag it as misspelled.

      For more information, see the user guide article:

      Dictionary.

    • Add to the dictionary for all languages: Approve this spelling (for example, a product name) and add it to the language dictionary for all languages so that future scans will not flag it as misspelled.

      For more information, see the user guide article:

      Dictionary.

    • Ignore misspelling: Omit the issue from future scans.
    • Mark as fixed: When the issue is corrected in the HTML code for the page, mark it as fixed. It will be included in future scans.

For more information, see the user guide articles:

• Spellcheck
• Fix misspelled words.

Important Highlights¶

This section displays the most significant quality assurance findings.

Click on any item to navigate to the details page for the error.

Quality Assurance Diagnostics¶

Displays the percentage of overall quality assurance compliance achieved, as well as a circular chart that gives a visual percentage result. There is a breakdown of the total number of quality assurance issues and the total number of pages that have issues. A line graph displays the number of quality assurance issues and content with issues.

• Quality Assurance Compliance: This figure displays the percentage of issues that your website is compliant with. The goal is to achieve 100% of the accessibility level selected.

  For more information, see the user guide article:

  Accessibility.

• Industry Average: This shows how your website compares against the average competitor in your industry.

  

  For more information, see the user guide article:

  Industry average.

• Click Show history to view the progression of issues over time.

  For more information, see the user guide article:

  History center.

Readability¶

Click on the readability score to navigate to the Readability details page.

• Click on the readability score to navigate to the Readability details page.

For more information, see the user guide article:

Readability.

Content with QA Errors¶

Click Content with QA Errors on the left menu bar.

For more information, see the user guide article:

Content with QA errors.

Links¶

Click Links on the left menu bar.

For more information, see the user guide article:

• Links
• Fix broken links.

Spellcheck¶

Click Spellcheck on the left menu bar.

For more information, see the user guide articles:

• Spellcheck
• Fix misspelled words.

Readability¶

Click Readability on the left menu bar.

For more information, see the user guide article:

Readability.

History¶

The History Center stores all Quality Assurance issues and details from previous scans.

1. Click History Center (bar graph icon), located on the top menu bar.

   

   The History Center landing page opens.

   

   The page contains the following layout:

2. Domain: In the first field, click to expand the list of domains.

   
3. Click to select a domain from the list or switch to another domain.

4. Module: In the second field, click to expand the list of available modules.

   
5. Click to select Quality Assurance from the drop-down list. The Quality Assurance page of the History Center opens.
   • The topmost section gives information on the profile that is being used for the results shown.
     • Viewing as Profile: This shows the profile that is being used. See Add Profile for information on how to add a new profile.
     • Device: The type of device used.
     • Measure from: Distance from the server location.
     • Network speed: The speed of the network.
     • Check frequency: The frequency of the check.
        
     • Important

       The dashboard always shows data with the default profile selected. To change this, select a new profile (click the drop-down arrow to see the available profiles). Please be aware that changing the profile causes the numbers on all 3 sections inside the Performance feature to update accordingly.

   • Graph with performance speed and date as well as a donut chart showing the average performance score.
   • Scan history results: This table shows valuable scan data from previous scans.
   • Scan history results: This table shows valuable scan data from previous scans.
     • Crawled at: Date and time of scan.
     • Pages crawled: Number of pages scanned.
     • Documents crawled: Number of documents scanned.
     • Domain compliance: Percentage of compliance achieved.
     • Comparison to average: The score of the website as compared with the average score within the industry.
     • QA errors: The number of errors, broken down into category icons.
     • Changes since previous crawl: Percentage of changes made since the last scan.

For more information, see the user guide article:

History Center.

Quality Assurance score¶

The compliance score for the quality assurance check is calculated by dividing the total number of page errors found by the total number of page errors plus the total number of documents, multiplied by 100.

Quality Assurance reports¶

The available reports for the Quality Assurance module are:

• Quality Assurance Report
• Pages with Quality Assurance Errors Report
• Broken Links Report
• Misspellings Report
• Pages with Misspellings Report
• Potential Misspellings Report
• Readability Score Report
• Broken Links Per Page Report
• Misspellings Per Page Report.

1. Click Schedule This Report (calendar icon) on the same row as the report to receive the report as an email attachment. Multiple selection is allowed.
2. Click Open Report (eye icon) to get the newest report.
3. Click Report Administration (gear icon) to add other users to receive the report.

For more information, see the user guide article:

Quality Assurance reports.

Additional resources¶

Optional: Download the Chrome Extension: Download and install the Web Browser Extension. This extension is not required but is very useful to help identify content issues for easy handling.

Tip: Add the extension to the browser toolbar for easy access.