Acquia Commerce Manager Product Guide
Last updated: July 15, 2020
Acquia Commerce Manager connects the Acquia platform to the Customer’s eCommerce
platform so that merchandisers can quickly and securely create unique tailored
online shopping experiences that best represent their brand.
An Acquia Commerce Manager Subscription consists of the following components:
- Either a single website on
Cloud Platform Enterprise or number of websites
permitted within the relevant Site Factory subscription, in a PCI Virtual Private Cloud.
For specific entitlements related to the portion of Acquia Commerce Manager
(based on the corresponding level of Acquia Commerce Manager), see the
relevant sections of the Acquia Product and Services Guide for
Cloud Platform Enterprise or
Site Factory.
- Payment Card Industry Data Security Standard (PCI DSS) Compliant
Environment (“PCI Environment”)
Acquia provides a PCI-compliant hosting environment as part of
Acquia Commerce Manager. PCI DSS compliance applies to merchants and service
providers that process, store, or transmit credit card data. PCI DSS is a
multifaceted security standard that includes requirements for security
management, policies and procedures, network architecture, software design,
and other critical protective measures. This comprehensive standard helps
organizations proactively protect credit card data that is transmitted or
stored with this environment. Only those Customer applications built on the
PCI Environment or via a dedicated PCI VPC Shield offering included with
the applicable Acquia Commerce Manager subscription enjoy such PCI
protections.
Acquia’s PCI Environment is reviewed and validated by a PCI Security
Standards Council authorized independent Quality Security Assessor (QSA) on
an annual basis to against the then-current PCI-DSS standards applicable to
a Level 1 service provider. Customers are responsible for assessing and
implementing applicable PCI Compliance requirements for their applications
they built on the PCI Environment.
- Support Services
Customer’s subscription to Acquia Commerce Manager includes unlimited
diagnosis support for Commerce Connector Service, as described in the
Supportability Matrix in the Support
Users’ Guide. The Customer can contact Acquia support in accordance with both the Support Users
Guide and the stated Urgency Levels. Initial response times for support requests
vary on both the urgency level and Customer’s Subscription tier, as
described in the Support Users Guide.
Acquia Inc. reserves the right to change the Products and Services Guide
based on prevailing market practices and the evolution of our products.
Changes will not result in a degradation in the level of services provided
during the period for which fees for such services have been paid.
