Acquia Cloud Shield Product Guide

Acquia Cloud logo For additional information about Acquia Cloud Shield, see its product documentation.*

Last updated: November 2, 2016

If included in Customer’s Order, Acquia will provide to Customer a dedicated, logically isolated section of Acquia Cloud Enterprise with a customizable network configuration. Customer instances within this isolated Virtual Private Cloud (VPC) will not be shared with any other customers and can only be accessed by other instances within the same isolated VPC.

Customer can choose to add a Virtual Private Network (VPN) hosted on Acquia Cloud Enterprise to facilitate a high availability, bi-directional IPSec LAN-to-LAN VPN connection between Acquia Cloud Enterprise and Customer’s private network. The VPN connection will provide Customer with a secure bi-directional interaction between its website and their internal IT systems (e.g. CRM). The Acquia VPN set-up fee includes configuration of the connection between Acquia Cloud Enterprise and one Customer-defined gateway device point. Customer must purchase a subscription to Acquia Cloud Enterprise to enable the VPN.

In the event Customer changes endpoints during the Subscription Term, Customer will incur additional set-up fees, which will be billed to Customer at $250 per hour. In order for Acquia to enable the VPN connection, Customer must meet the technical requirements set forth at http://aws.amazon.com/vpc/faqs/#C9.

Acquia Inc. reserves the right to change the Products and Services Guide based on prevailing market practices and the evolution of our products. Changes will not result in a degradation in the level of services provided during the period for which fees for such services have been paid.

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