Information for: DEVELOPERS   PARTNERS

Contacts

Acquia Journey supports two kinds of contacts: organization contacts and per-project contacts. Contacts added at the organization level will receive notifications for any triggering event (such as a graph failing to connect) for any project across the entire organization, while project contacts will only receive notifications for triggering events in the project.

Projects support emergency contacts, who are notified by email when event listeners can’t connect to their services (for example, a database listening graph couldn’t connect to its database). The email will contain the following items:

  • project name
  • graph name
  • version
  • environment
  • error details

Note

Upon failure, a graph will remain deployed, and reattempts to connect will be made. Several notifications for the same graph mean the graph is consistently failing.

Viewing organization or project contacts

To view existing contacts for an organization, perform the following actions:

  1. Sign in to Acquia Journey.
  2. In the upper-right corner of the page, click Admin.
  3. In the left vertical navigation menu, click Organizations.
  4. Click the name of the organization you want to view contacts for.
  5. Click the Contacts tab.

Acquia Journey will display contacts for the organization.

To view existing contacts for a project, perform the following actions:

  1. Sign in to Acquia Journey.
  2. From the projects list, click the title of the project you want to customize. Acquia Journey will display the Overview tab for your project.
  3. Click the Emergency Contacts.

Acquia Journey will display the contacts for the project.

Adding contacts

Users who have admin permissions for a project can add contacts to a project, and organization owners can add organizational contacts. To add a contact to a project or an organization, perform the actions described in Viewing organization or project contacts to view contacts, and then complete the following steps:

  1. After Acquia Journey displays the Emergency Contacts list, click Assign Contact.
  2. To add a new contact, click Create Contact.
  3. If the contact is an existing user, click the username. Repeat this step for every username you want to add as a contact.
  4. If the contact isn’t an existing user, complete the following actions:
    • Click Create Non User Contact, and then enter an email address for the contact.
    • Click Create Contact.
  5. Once you have finished adding contacts, click Assign Selected Contacts.

Deleting a contact

Users who have the Admin role for a project can delete the project’s contacts, and Organization Owners can delete organizational contacts. To remove a user from a Project or Organization, perform the actions described in Viewing organization or project contacts to view contacts, and then complete the following actions:

  1. In the contact list, find the user you want to remove as a contact.
  2. Click the trashcan icon next to the contact you want to remove.

The user will be deleted from the contact list, but won’t be deleted from Acquia Journey.