Creating metrics and goals

Metrics enable the user to add counters, monetary value, and analytics to Acquia Journey customer Journeys. Metrics are either automatically created for listener graphs or manually defined and associated on individual nodes in the Journey Mapper and Graph.

Creating metrics

To define and associate a metric to a certain node, perform the following actions:

  1. In the top right-hand side of the page, click Execution to switch into Execution mode:

    Click to select Execute

    The Edit Step, Associated Graphs, and Associated Metrics panels will appear on the right-hand side.

  2. Click the icon of the node to which you want to associate a metric.
  3. In the Associated Metrics panel, click Create New Metric.
    The Create Metric menu will appear.
  4. Add your desired metrics, and then click Create.

Each metric has a name, a type, a description, and an optional goal. Basic metrics can be either Numeric or Monetary (which allow the selection of the currency — Dollar($), Pound(£), and Euro(€)) — and the increment value.

Create numeric metricCreate currency metric

After creating a metric, Acquia Journey will display the metric as a tile in the right sidebar in the Associated Metrics panel. The tile has two active areas that are revealed when pointing to the tile: a Favorite Metric thumbtack in the top right corner, and a Disassociate Metric icon (represented by a broken chain link) in the bottom right corner.

Metric tile in sidebar

Up to four favorite metrics can be displayed for the project's tile on the Acquia Journey Project page.

Metrics that contain goals will display the percentage of the goal-achieved in red, orange, or green text, depending on the metric completion level.

Additional information

For more information about metrics and graphs, including the different types of metrics, see About metrics and graphs.

Contact supportStill need assistance? Contact Acquia Support