Information for: DEVELOPERS   PARTNERS

Creating metrics and goals

Metrics enable the user to add counters, monetary value, and analytics to Acquia Journey customer Journeys. Metrics are either automatically created for listener graphs or manually defined and associated on individual nodes in the Journey Mapper and Graph.

Creating metrics

To define and associate a metric to a certain node, perform the following actions:

  1. Sign in to Acquia Journey.
  2. From the projects list, identify the project you want to modify, and click its title. Acquia Journey will display the Overview tab for your project.
  3. Click the Journeys tab.
  4. In the list of journeys, identify the journey you want to add a metric to and click its name.
  5. In the upper-right of the page, click Execution to switch to execution mode. The Associated Metrics pane will display on the right side of the page.
  6. In the canvas, click the icon of the journey step to which you want to associate a metric.
  7. In the Associated Metrics panel, click Create Metric.
  8. Add your desired metrics, and then click Create Metric.

Each metric has a name, a type, a description, and an optional goal. Basic metrics can be either Numeric or Monetary. Both metrics increment by a value you specify. The monetary metric uses a currency (Dollar ($), Pound (£), or Euro (€)) value as its increment.

After creating a metric, Acquia Journey will display the metric as a tile in the right sidebar in the Associated Metrics pane. The tile has two active areas that are revealed when pointing to the tile: a Favorite Metric thumbtack in the top right corner, and a Disassociate Metric icon (represented by a broken chain link) in the bottom right corner.

Up to four favorite metrics can be displayed for the project’s tile on the Acquia Journey project page.

Metrics that contain goals will display the percentage of the goal achieved in red, orange, or green text, depending on the metric completion level.

Additional information

For more information about metrics and graphs, including the different types of metrics, see About metrics and graphs.