Information for: DEVELOPERS   PARTNERS

Uploading import files to Acquia Lift

This feature is available only to Acquia Lift Omnichannel subscribers.

Based on the data it receives, Acquia Lift can help you to understand who your visitors are and what they’re interested in, and then provide your visitors with information about their interests. Normally, this information is sent to Acquia Lift as capture events from websites. What if you have data about your visitors from other sources, such as your CRM system?

When you subscribe to the Omnichannel, you can export information from other data sources and then structure the information into an upload file Acquia Lift can accept. After you do this, you can import the file into Acquia Lift for use with data you’re collecting from your website, enriching your view of your visitors.

File uploads have the following limitations:

  • Imports process every 15 minutes, at 0, 15, 30, and 45 minutes after the hour.
  • File upload size limit is 1 GB
  • Each file uploaded must use a unique name
  • May take up to 24 hours for complete import of data

Uploading a file

After you have created an import file with your information, select one of the following methods to upload the file to Acquia Lift:

  • Upload files using the Acquia Lift interface
    To upload your import file using the Acquia Lift interface, complete the following steps:

    1. Sign in to Acquia Lift as an administrator, and then click the Configure tab.
    2. Click the Import/Export link.
    3. Click Upload file.
    4. Use the dialog box to select the import file from your local computer, and then click OK.
  • Upload files directly to Amazon S3
    To upload one or more files to Acquia Lift using the Amazon S3 bucket associated with your account, complete the uploading steps described in Amazon S3 file management with Acquia Lift.

    If you need help with accessing your S3 bucket or path, contact Acquia Support.

Acquia Lift uploads the lists as a file, with a File name, Status, and Creation time. Click the file name to access the Acquia Lift file import reference.

After starting the file upload process, one of two status indicators displays:

  • Loading: Acquia Lift is processing the file.
  • Loaded: The file has been processed. Data could take up to 12 hours in to display in the system.

Use the search feature to find previously uploaded files.