Information for: DEVELOPERS   PARTNERS

Profiles API reference

This feature is available only to Acquia Lift - Premium and Acquia Lift Starter - Premium subscribers.

Subscribers with access to Omnichannel can use the Profiles API to integrate their websites and applications with Acquia Lift.

Using the Profiles API

Similar to many other APIs, the Profiles API uses standard HTTP methods to communicate with Acquia Lift, including GET, PUT, and DELETE. You can view the list of available Profiles API calls at the following URL:

You can also view Profiles API information at [region-based endpoint], replacing [region-based endpoint] with the server for your local Acquia Lift Admin region, such as us-east-1, eu-central-1, or ap-southeast-2.

Keys and access information

Acquia will provide you with your keys after you subscribe to Omnichannel.

Users with the following permissions can view credentials and access information:

  • Experience Builder Admin
  • Content Hub Admin
  • Profiles API Goals
  • Profiles API Segments

If a user has one of the previous permissions, complete the following steps to view access information:

  1. Sign in to the Acquia Lift interface.
  2. Click the Admin tab.
  3. Click the Manage customers link.

Acquia Lift will display the Customer information page, which includes your key information. In most circumstances, the page will display only a single result—your own customer subscription. If more than one website is displayed, click the Account ID of the desired subscription.

Sample Profiles API methods

Here are some examples of the methods provided in the Profiles API:

API call Description
capture Accepts captures and returns segments matched by the captures
event_import Import one or more events for a person into Acquia Lift
events Create or delete individual event types
export_visitor_data Export visitor data from Acquia Lift as files
export_visitor_data_status Report on the status of an export process initiated by export_visitor_data
goals Obtain information about goals in Acquia Lift
segments Obtain information about segments in Acquia Lift
visitor_query Return visitor data for a single person from Acquia Lift

API call format

Use the following URL structure when you send commands to the Profiles API:

{region-based endpoint}/{account_id}/{command}


  • {region-based endpoint} is the API server URL of the Acquia Lift Admin. This information may be provided to you with your keys, and is available from your Insight page. This varies based on your assigned API server.
  • {account_id} is your customer account ID.
  • {command} is the operation that you want to complete.

The API service request uses an HMAC-SHA256 message hash, with the following required request header for its authorization:

Authorization : HMAC {access_key_id}:{signature}


  • {access_key_id} is an access key string that is used to select the corresponding secret access key.
  • {signature} is an HMAC-SHA256 hash of the canonical representation of the request, using the secret access key. Accept, Host, User-Agent, and sorted query string are used as the payload to calculate HMAC signature.