Configuring and enabling Personalization Inspector

Personalization Drupal includes Personalization Inspector, a debugging tool that you can use to examine the way your website is working with Personalization and troubleshoot any issues that you may be having.


Personalization Inspector requires jQuery 1.7 or newer.

Use Personalization Inspector to gather information about the following issues:

  • The data captures that your website is sending to the Personalization Web service
  • The website content that users in different segments are being shown
  • The events that your website’s data captures are triggering in Personalization Web and Personalization Drupal

Known issues

The following are known issues in Personalization Inspector:

  • When you log in as an administrator, Personalization Inspector can be launched from the Personalization menu bar, but the Site preview tab does not function.
  • Personalization Inspector works on iOS and Android devices, but the user experience has not been optimized.
  • Personalization Inspector does not work with desktop Internet Explorer or Windows Phone.


Before using Personalization Inspector, ensure that your website meets the following requirements:


Turning on Debug mode allows Personalization Inspector to load. However, to optimize website performance, Debug mode should be turned off after you have finished using Personalization Inspector.

  • Ensure that jQuery 1.7 or later is installed on your website.
  • On the General tab, select the Debug mode checkbox.

Enabling Personalization Inspector

Use one of the following options to enable Personalization Inspector:

  • When visiting your website as an anonymous (not signed in) user, add the following text to the end of your website’s URL:


    For example, if your website URL is, append the parameter in the following manner:

  • When signed in to your website as an administrator, in the Personalization menu bar, click Start Personalization Inspector session.

You have now enabled Personalization Inspector. For information about how to use this tool to debug your website’s personalizations, see Using Personalization Inspector.