This page describes known issues for Personalization.
If you encounter any difficulties with your Personalization subscription, contact Acquia Support for help.
Content Hub 2 users can’t use the Most viewed content algorithm in
Personalization
If the Most viewed content algorithm is selected for a Content recommendation
rule, the filter will use the Most recent content algorithm.
Workaround: Use the Most recent content algorithm.
Webpages with many defined slots or rules may return content more slowly.
Do Not Track
cookies must be disabled or deleted manually. Learn
more.
When navigating a search query for subscriber accounts or segments, some users experience inconsistencies in the query list after navigating away and then returning.
Segment names containing special characters, such as ™
may not be visible
within reports and should be avoided.
CloudFlare users may encounter problems launching Experience Builder if strict Threat Score blocking is enabled.
To resolve this, create a Firewall Rule in Cloudflare that only fires if the
URL contains acquia-lift-token
to allow traffic flow.