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Cookies used by Personalization

Personalization uses the following types of cookies when displaying targeted or recommended content to visitors, based on persistent, session, and temporary cookie types.

Types of cookies in Personalization

Unless otherwise noted, Personalization requires the following cookies.

Persistent cookies in Personalization

Name Description Duration
tc_3dnt Third-party cookie for do not track—Optional 10 years
tc_3ptid_<custId> Third-party person identifier, where <custId> is the subscriber’s identifier in Personalization—Optional 2 years (configurable in Personalization at Configure > Data Collection)
tc_3ptidexpiry_<custId> Tracking tc_3ptid_<custId> cookie expiration value, where <custId> is the subscriber’s identifier in Personalization—Optional 2 years (configurable in Personalization at Configure > Data Collection)
tc_dnt Set if a visitor has opted out of tracking and personalization – Optional 10 years
tc_ptid Randomly generated person identifier (used to associate a visitor with their profile) 2 years (configurable in Personalization at Configure > Data Collection)
tc_ptidexpiry Tracking tc_ptid cookie expiration value—Required 2 years (configurable in Personalization at Configure > Data Collection)
tc_q Local queue to store page views, clicks, or other captures when events do not have time to be submitted to the server, due to user or client actions 2 years (configurable in Personalization at Configure > Data Collection)
tc_ttid Touch identifier—a logical grouping of interactions a web visitor may have with the website. 30 minutes after the last page view

Temporary cookies in Personalization

Name Description Duration
tc_trackenabledtest Testing cookie used to ensure browser accepts cookies Immediately deleted
lift_access Contains the temporary token’s access and secret keys Expires when the user signs out of Personalization

Third-party cookies and Personalization

Personalization creates first-party cookies by default, using the domain of the website the visitor is viewing. Third-party cookies are optional in Personalization, and if enabled, use the acquia.com domain.

Third-party cookies are useful if you maintain several websites using different domain names, and want to track users across all your domains. Some browsers may prevent the creation of third-party cookies or limit their life span. For example, browsers using Webkit’s Intelligent Tracking Prevention, such as Safari, will delete cookies and browsing data if a website visitor has not interacted with your website in 30 days.