Processing Operation(s)

The objective of Processing of Personal Data by data importer is the performance of the Services pursuant to the Agreement.

• Processing of Personal Data to deliver its core functionalities required: ☒ yes  ☐ no
• Optional features processing Personal Data:  ☐ yes  ☐ no
  • The optional features are deactivated by default:  ☒ yes  ☐ no ☐ n/a*
• Processing of sensitive Personal Data: ☐ yes ** ☐ no ☐ n/a*
• Profiling of individuals based on personal characteristics: ☐ yes ** ☒ no ☐ n/a*
• Automated decision making that produces legal or other significant impacts on individuals:  ☐ yes  ☒ no ☐ n/a*

• Processing via an AI tool available with the Product ☐ yes ☐ no ☒ n/a*

Processing Operation(s)

The objective of Processing of Personal Data by data importer is the performance of the Services pursuant to the Agreement.

• Processing of Personal Data to deliver its core functionalities required: ☒ yes  ☐ no
• Optional features processing Personal Data:  ☐ yes  ☐ no
  • The optional features are deactivated by default:  ☒ yes  ☐ no ☐ n/a*
• Processing of sensitive Personal Data: ☐ yes ** ☐ no ☐ n/a*
• Profiling of individuals based on personal characteristics: ☐ yes ** ☒ no ☐ n/a*
• Automated decision making that produces legal or other significant impacts on individuals:  ☐ yes  ☒ no ☐ n/a*

• Processing via an AI tool available with the Product ☐ yes ☐ no ☒ n/a*

  • The AI feature is deactivated by default: ☐ yes ☐ no ☒ n/a*
  • The AI feature processes Personal Data: ☐ yes ☐ no ☒ n/a*
  • The AI feature processes sensitive Personal Data: ☐ yes ☐ no ☒ n/a*
  • The Customer can control what data the AI tool processes: ☐ yes ☐ no ☒ n/a*

  * (n/a = not applicable)

  ** (optional; depends on the Customer’s configuration of the system, the connection to other systems, and the categories chosen by the Customer to be collected from Third Party Users)

Details of Personal Data being processed

Privacy Enhancements

Certifications

• FedRAMP, PCI, ISO-SOC2

Data Subject Rights

Through the Product’s administration console and through the Customer’s own user profile, the Customer may manage, update, retrieve, and erase individual Personal Data.

(Personal) Data Retention Cycles

Acquia ID retains your personal data only for as long as necessary to support secure access, account management, and critical platform functions, or as required by law. When data is no longer needed, it is securely deleted or anonymized according to our retention policies. Audit logs and anonymized records may be kept longer to maintain platform integrity and compliance, but these cannot be used to identify you personally. For details or specific requests regarding your data retention, please contact Acquia Support.

Sub-Processing

The specific list of Acquia’s sub-processors is available from: http://www.acquia.com/about-us/legal/subprocessors.

Any current Acquia customer with a data processing agreement in place with Acquia may subscribe to receive notifications of new or changed sub-processors through the above website.

Description of the technical and organizational security measures implemented by the data importer in accordance with Clauses 4(d) and 5(c) (or document/legislation attached)

Data importer has implemented and will maintain appropriate administrative, physical, and technical safeguards for the protection ofthe security, confidentiality and integrity of Personal Data uploaded to the Services, as described in the Acquia Security Annex (available from https://www.acquia.com/about-us/legal/gdpr) applicable to the specific Services purchased by data exporter, as updated from time to time, and made available by data importer upon request. The data exporter is wholly responsible for implementing and maintaining security and data administration within any data exporter applications, configuration settings, or log settings used by data exporter in conjunction with the Services.