Downloading log files
Logs are stored in a log directory on each server. Users can access these files
at the `/mnt/logs location.
Important
This path does not include the logs of the same day. Therefore, you must create a Support ticket and request the Support team to export the logs.
Important
To comply with MLPS, logs are stored for a minimum of 180 days. If these
logs are not available at /mnt/logs, create a Support ticket to have them retrieved from S3.
Log directory mapping
Directory/File | Description |
|---|---|
| Include php-fpm access logs and the logs of Drupal watchdog |
| Include DB slowquery logs |
| Include DB error logs |
| Include the logs of Solr instance |
| Include the logs of nginx |