Service Offerings

Cloud Platform Support Scope


For additional information about Cloud Platform, see its product documentation.

Last updated: August 22, 2023

Cloud Platform is a Drupal-tuned application lifecycle management suite with a complete infrastructure to support Drupal deployment workflow processes from development and staging through to production.

Product Version Notice

On March 24th, 2021, Acquia released an enhanced version of Cloud Platform named “Cloud Next”. This version of the product is available to newly provisioned applications that meet all eligibility requirements. For existing applications provisioned on the previous version of Cloud Platform, hereafter referred to as “Cloud Classic”, Customers shall be notified in advance of any eligible applications or environments being upgraded to Cloud Next. All information in this document refers to both versions unless explicitly noted otherwise.


  • Cloud Platform Enterprise

  • Cloud Platform Professional

Support scope

Refer to Support Level Agreement.