Service Offerings

Log Forwarding Support Scope


For additional information about log forwarding with Cloud Platform, see its product documentation.

Last updated: August 22, 2023


Log forwarding

Support scope

Log forwarding services

Acquia Support is responsible only for ensuring logs are being sent to the destination service, and cannot assist with the following issues:

  • Troubleshooting issues related to the destination service’s infrastructure or customer interface.

  • Configuring the destination service.

Acquia Support is not responsible for troubleshooting the destination service and cannot assist new or legacy log forwarding customers with setting up third-party services.