During a stage for a site factory site you may see an error that looks like the following within your WIP logs:
The database copy task to the target stage has encountered an error. Acquia Cloud task id: XXXXXXXX.To better look at the underlying error, you can export the WIP log (Work In Progress or Task log) to gather more information. In it you might see an error like the following:
Executing: CACHE_PREFIX='/mnt/tmp/example.01testup/drush_tmp_cache/e515653c43f29ab184ddec067e5a3eab' AH_SITE_ENVIRONMENT='01testup' \drush8 -r '/var/www/html/example.01testup/docroot' -l 'https://example.com' -y acsf-site-scrub;
In DefaultFactory.php line 97:
Plugin (config_ignore) instance class "Drupal\config_ignore\Plugin\ConfigFi
lter\IgnoreFilter" does not exist.
Command execution returned status code: 1!As a workaround, your team can implement a post-db-copy hook which either runs a full cache clear/rebuild or runs an updb, to prevent the scrub script from failing. An example would be to take the following sample script, rename it something that precedes 000-acquia_required_scrub.php, and put it into /mnt/www/html/example.01live/hooks/common/post-db-copy/ - making sure that the file is executable:
#!/bin/sh
#
# Cloud Hook: post-db-copy
#
# The post-db-copy hook is run whenever you use the Workflow page to copy a
# database from one environment to another. (Note this means it is run when
# staging a site but not when duplicating a site, because the latter happens on
# the same environment.) See ../README.md for details.
#
# Usage: post-db-copy site target-env db-role source-env
site="$1"
target_env="$2"
db_role="$3"
source_env="$4"
# You need the URI of the site factory website in order for drush to target that
# site. Without it, the drush command will fail. The uri.php file below will
# locate the URI based on the site, environment and db role arguments.
uri=`/usr/bin/env php /mnt/www/html/$site.$target_env/hooks/acquia/uri.php $site $target_env $db_role`
# Print a statement to the cloud log.
echo "$site.$target_env: Received copy of database from $uri ($source_env environment)."
# The websites' document root can be derived from the site/env:
docroot="/var/www/html/$site.$target_env/docroot"
# Acquia recommends the following two practices:
# 1. Hardcode the drush version.
# 2. When running drush, provide the docroot + url, rather than relying on
# aliases. This can prevent some hard to trace problems.
DRUSH_CMD="drush8 --root=$docroot --uri=https://$uri"
# Run a cache rebuild or updb
$DRUSH_CMD crPlease note that the above is not tested, your team should test your hook/script thoroughly before putting them onto production. Also note to make the file preceding the required scrub you could name it something like 00-acquia_pre_scrub.php. We do have future plans to modify the required scrub script to include these features which you can view on our release notes here: https://docs.acquia.com/site-factory/release-notes/
For additional information on the scrub script please also see the following: https://docs.acquia.com/site-factory/workflow/scrub/
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Wed Oct 22 2025 08:59:29 GMT+0000 (Coordinated Universal Time)