Acquia offers Remote Administration (RA) as an additional service for all Acquia Cloud Site Factory subscriptions.
What RA does
With RA enabled, Acquia takes responsibility for Drupal security updates in your Acquia Cloud Site Factory codebase. Acquia creates an additional environment in your Acquia Cloud Site Factory installation. When Drupal security updates become necessary, Acquia updates the RA environment with the needed changes. Acquia then notifies you that the updates are ready for you to test in the RA environment.
Standard (not Premium) RA is available for Acquia Cloud Site Factory subscriptions. For information about what is covered by RA updates, see Understanding the scope of Remote Administration. For details about how RA works, see the Remote Administration documentation. For Acquia Cloud Site Factory, after the Acquia RA team creates a new branch in your RA environment, your development team is responsible for tagging and deploying branches for additional testing, and then deploying the tested tag to production using the Site Factory Management Console.
How to get started with Remote Administration
If you think Remote Administration is a good fit for your Acquia Cloud Site Factory, contact your Acquia account manager. If you already have processes in place to manage Drupal security updates, you probably don't need Remote Administration.