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Support Users Guide

Revision date: May 31, 2023.

If you are using a static copy of this page, access https://docs.acquia.com/support/guide/ to view the most recent version.

This Support Users Guide describes the specific Support services provided by Acquia to our customers. Acquia will update this guide from time-to-time to reflect enhancements to our service and policy updates.

Acquia Inc. reserves the right to change the Support Users Guide based on prevailing market practices and the evolution of our products. Changes will not result in a degradation in the level of services provided during the period for which fees for such services have been paid.