In Multi-Experience Operations, deleting a site is a multi-step process to prevent accidental data loss. All environments must be disassociated from a site before the site record can be scheduled for deletion.

Prerequisites

Site deletion is not supported if active associated environments exist. You must disassociate all environments, such as Dev, Staging, or Production, from the site before you proceed.

Dissociating all environments

To dissociate each environment associated with the site:

1. Navigate to the Sites overview page and select the site.

2. Under the Associated tab, locate the environment.

3. Click Actions > Dissociate environment.

4. In the confirmation dialog box, review the recovery period and type CONFIRM in uppercase to authorize the action.

5. Click Dissociate.

The environment databases and files move to the Recently dissociated tab.

Deleting a site

To delete an existing site after you dissociate all environments:

1. Sign in to the Cloud Platform user interface.

In Multi-Experience Operations, deleting a site is a multi-step process to prevent accidental data loss. All environments must be disassociated from a site before the site record can be scheduled for deletion.

Prerequisites

Site deletion is not supported if active associated environments exist. You must disassociate all environments, such as Dev, Staging, or Production, from the site before you proceed.

Dissociating all environments

To dissociate each environment associated with the site:

1. Navigate to the Sites overview page and select the site.

2. Under the Associated tab, locate the environment.

3. Click Actions > Dissociate environment.

4. In the confirmation dialog box, review the recovery period and type CONFIRM in uppercase to authorize the action.

5. Click Dissociate.

The environment databases and files move to the Recently dissociated tab.

Deleting a site

To delete an existing site after you dissociate all environments:

1. Sign in to the Cloud Platform user interface.
2. Go to Codebases.
3. Select the codebase associated with the site you want to delete.
4. Click Sites.
5. Locate the site you want to remove and click Actions > Delete site. 

6. Select Schedule delete. 

   The site record moves to the Pending delete tab until the expiration of the recovery period for the data.

Data retention and recovery periods 

When you dissociate an environment, Cloud platform retains the databases and files for a specific period to help you restore them if necessary:

• Non-production environments: 7 days.

• Production environments: 30 days.

Cloud platform cannot permanently purge the site record until the retention periods for all previously associated environments end.

Recovering a site or environment 

To roll back an accidental dissociation or deletion:

• Recover an environment: Navigate to the site, access the Recently dissociated tab, and select Recover association.

• Recover a site: In the Pending delete tab, select Recover site next to the site name.

After the retention window of 7 or 30 days closes, Cloud platform automatically and permanently purges the databases, files, and site records. This action is irreversible.