The following documentation provides instructions on how to configure the New Relic APM Pro account included within an Acquia subscription.

Enhanced functionality using the New Relic contributed module

Acquia recommends you to install the New Relic contributed module to take advantage of more New Relic APM features as detailed on the module’s project page.

Recommended configuration settings

The recommended setting for newrelic.loglevel is error rather than warning. You must add code to set the newrelic.loglevel at the end of your settings.php file after the Acquia require line as shown in the following example:

if (file_exists('/var/www/site-php')) {
   require('/var/www/site-php/<site>/<site>-settings.inc');
}

ini_set('newrelic.loglevel', 'error');

Setting newrelic.loglevel to warning can result in too many messages which can fill up the /mnt directory and cause PHP errors.

Using New Relic Synthetics Lite to Monitor Uptime

Organization owners can use the included Synthetics Lite subscription to monitor the uptime of their application with Ping Monitors. For detailed instructions on setting up Ping Monitors, see Add and edit monitors.

Disabling New Relic performance monitoring for an environment

To disable a New Relic APM license key to a Cloud Platform environment:

• Sign in to the Cloud Platform user interface as a user with permission to change the environment’s settings.
• Click the name of the application containing the environments for which you want to disable New Relic monitoring.
• Click your desired environment, and then click the Configure icon.
• On the Configuration page, click Performance monitoring (New Relic).
• In the Provider drop-down list, select Disabled.

Troubleshooting

If your New Relic account is not actively showing performance monitoring data, even after accessing one or more sites on your environments, follow the steps outlined in the Adding a New Relic license key to a Cloud Platform environment section. You must complete the steps to confirm your New Relic License Key is installed.

To remove the New Relic code from your website because of a conflict with JavaScript included in your codebase, view the following documentation:

• Disable Browser agent
• Disabling New Relic agent injection

Additional features

The following features are also available on Cloud Platform:

• Multisite installations are supported
• Drush and external calls can be monitored
• Node.js applications can be monitored

New Relic multisite capabilities

If you’re enabling New Relic performance monitoring for a multisite environment (including Site Factory), review the instructions at

Acquia does not support the installation of New Relic on any non-web infrastructure. While New Relic routinely makes updates to their services and periodically adds new features, Acquia will update versions of this service running on Cloud Platform twice annually. This allows Acquia to ensure new logic in New Relic’s PHP monitoring agent has had several months to stabilize before introducing it onto Cloud Platform.

New Relic browser monitoring for Drupal 10.2 or later

To use the browser monitoring feature of New Relic in sites that run on Drupal 10.2 or later, Acquia recommends you to install the New Relic contributed module patched with MR!5 from the Allow for RUM Manual Instrumentation issue.

Frequently asked questions

Configuring New Relic

if (file_exists('/var/www/site-php')) {
   require('/var/www/site-php/<site>/<site>-settings.inc');
}

ini_set('newrelic.loglevel', 'error');

Frequently asked questions

Using New Relic to monitor Drush

You can use New Relic to monitor Drush and its use of external calls by adding the following code snippet to your drush.ini file:

where the [LICENSE_KEY] is your New Relic key, and [sitename].[env] is the environment that you want to monitor.

Installing the New Relic Node.js agent

To configure New Relic monitoring for your Node.js application:

• Run the npm install newrelic --save command locally for the application you want to monitor. New Relic libraries are both added to the node_modules directory and added as a dependency in the package.json file.
• From the newly downloaded node_modules/newrelic directory, copy newrelic.js into the root directory of your application.

• At line 12 of newrelic.js, replace My Application with your application name.

  Your New Relic dashboard will display the application name in the list of monitored apps.

• At line 16, replace license key here with your New Relic license key.
• Commit the package.json and newrelic.js files to your repository.
• Include the New Relic module in your code by adding require('newrelic'); as the first line of your app's main module. For more information, see Install the Node.js agent.
• Trigger a Pipelines job by doing one of the following actions:
  • Create or reopen a pull request
  • Push a commit
  • Push a tag
  • Use the Cloud Platform user interface
• Deploy the build artifact to an environment in Cloud Platform.
• Generate traffic and then wait for the data to display in your New Relic APM user interface.

You can extend New Relic application monitoring within your Node.js application by setting up custom metrics and custom instrumentation.

Compatibility statement

Cloud Platform is compatible with the Application Monitoring services provided by New Relic. Acquia doesn’t support New Relic Infrastructure Monitoring services, Log Monitoring services, or any plug-ins.

Cloud Platform isn’t compatible with New Relic APM’s Distributed Tracing feature.

Using New Relic to monitor Drush

You can use New Relic to monitor Drush and its use of external calls by adding the following code snippet to your drush.ini file:

where the [LICENSE_KEY] is your New Relic key, and [sitename].[env] is the environment that you want to monitor.

Installing the New Relic Node.js agent

To configure New Relic monitoring for your Node.js application:

• Run the npm install newrelic --save command locally for the application you want to monitor. New Relic libraries are both added to the node_modules directory and added as a dependency in the package.json file.
• From the newly downloaded node_modules/newrelic directory, copy newrelic.js into the root directory of your application.

• At line 12 of newrelic.js, replace My Application with your application name.

  Your New Relic dashboard will display the application name in the list of monitored apps.

• At line 16, replace license key here with your New Relic license key.
• Commit the package.json and newrelic.js files to your repository.
• Include the New Relic module in your code by adding require('newrelic'); as the first line of your app's main module. For more information, see Install the Node.js agent.
• Trigger a Pipelines job by doing one of the following actions:
  • Create or reopen a pull request
  • Push a commit
  • Push a tag
  • Use the Cloud Platform user interface
• Deploy the build artifact to an environment in Cloud Platform.
• Generate traffic and then wait for the data to display in your New Relic APM user interface.

You can extend New Relic application monitoring within your Node.js application by setting up custom metrics and custom instrumentation.

Compatibility statement

Cloud Platform is compatible with the Application Monitoring services provided by New Relic. Acquia doesn’t support New Relic Infrastructure Monitoring services, Log Monitoring services, or any plug-ins.

Cloud Platform isn’t compatible with New Relic APM’s Distributed Tracing feature.