The Task Log on the Environments page lists all tasks performed on each of your environments during the last seven days. By viewing recent completed tasks, you can diagnose which changes may have caused behavior (good or bad) you are seeing on your website. For each task, the Task Log displays the status, a description, and the start date and time.

For any task, you can click the down arrow to see details of the task. The details include a task ID, user ID, start time, completion time, status, and log entry.

For tasks initiated in the Cloud Platform interface, the user ID displayed is the ID of the logged-in Acquia user. For code commits, the user ID displayed is vcs.commit. For Drush Cloud commands, the user ID displayed is the Unix user that runs the command.

Task completion status

Completed tasks are assigned one of the following states:

• Completed: The task completed as expected.
• Error: A problem occurred with the task in Cloud Platform. Contact Support when there is an error or retry the task.
• Failed: Customer code failed to execute. Cloud Platform assigns this status after a script, such as a cloud hook, returns a non-zero exit code. Review code for bugs or execution errors. If the cause is unclear, contact Acquia Support.

  • Stopped: A user manually cancels a running task.

  • Terminated: Cloud Platform forced the task to end, typically due to a session expiration or resource constraints. 

    The task list includes entries for Stopped or Terminated tasks that you can use to find discover which user requested the action. For these tasks, diagnostic details may appear in the middle of the log output rather than at the end.

Viewing tasks

The Task Log on the Environments page lists all tasks performed on each of your environments during the last seven days. By viewing recent completed tasks, you can diagnose which changes may have caused behavior (good or bad) you are seeing on your website. For each task, the Task Log displays the status, a description, and the start date and time.

For any task, you can click the down arrow to see details of the task. The details include a task ID, user ID, start time, completion time, status, and log entry.

For tasks initiated in the Cloud Platform interface, the user ID displayed is the ID of the logged-in Acquia user. For code commits, the user ID displayed is vcs.commit. For Drush Cloud commands, the user ID displayed is the Unix user that runs the command.

Task completion status

Completed tasks are assigned one of the following states:

• Completed: The task completed as expected.
• Error: A problem occurred with the task in Cloud Platform. Contact Support when there is an error or retry the task.
• Failed: Customer code failed to execute. Cloud Platform assigns this status after a script, such as a cloud hook, returns a non-zero exit code. Review code for bugs or execution errors. If the cause is unclear, contact Acquia Support.

  • Stopped: A user manually cancels a running task.

  • Terminated: Cloud Platform forced the task to end, typically due to a session expiration or resource constraints. 

    The task list includes entries for Stopped or Terminated tasks that you can use to find discover which user requested the action. For these tasks, diagnostic details may appear in the middle of the log output rather than at the end.