Conversion formats display when users with permission download assets or share them via email, from collection share pages, from portals, and in other locations.
Default conversion formats are included on your Acquia DAM when the site is created. Image, video, original format, and other formats, including compressed archives and InDesign files, are available.
Conversion formats can be added by requesting them from the DAM Customer Support team. You can edit conversion formats only after they have been added by the support team.
Watermarks can be added to any conversion format. The conversion format watermark may be the same or unique to each conversion format.
Learn more about conversion formats in the Order Settings video in Acquia Academy.
While the DAM comes with default conversion formats, additional custom formats can also be added. Allow 10 business days for our support team to set up formats.
When you need a new conversion format, please provide the following information:
Note that the above applies only to image conversion formats. For audio and video conversions, please contact the support team to learn about what's needed.
Once conversion formats are set up in your site, we ask that you test the conversions with your assets and confirm that they're working as intended for your use case.
Need more info? Here are some formatting examples.
For a conversion format where the output dimensions are set to 1,000 px wide by 700 px high, and you’re trying to use it with an image that’s 2,000 px wide by 1,000 px high, if you answer “No” to number 6 above, the final output file will be 1,000 px wide by 500 px high. That looks like this:
Let’s use the same conversion (output of 1,000 x 700) with an asset that’s 2,000 px wide by 1,800 px high. If you answer "No" for number 6, the output file will be 1,000 x 900. That looks like this:
Acquia cannot accommodate the following conversion format configurations:
After a conversion format has been added, the format can be edited. Edit the title, description, and applicable asset types, as well as permissions. To edit a conversion format:
The order conversion formats display when users download or share assets can be modified by changing the number in the Reorder field or by clicking the up arrow in the conversion formats tables.
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Thu May 15 2025 11:20:42 GMT+0000 (Coordinated Universal Time)