If you've forgotten your site password, click the "Forgot your password?" link on the login page to reset it. Enter your email address, then click Request.

What should I do if I've forgotten my password?

If you've forgotten your site password, click the "Forgot your password?" link on the login page to reset it. Enter your email address, then click Request.

 

You'll be sent an email with a link to reset your password. If you're locked out of your account, the lockout period must expire before the password can be reset.

If you no longer have access to the email address associated with your account, contact the DAM Customer Support team. While the support team isn't authorized to change email addresses or usernames, they can provide an email address where you can request an update to your account information so you can reset your password.

You can also create a new account, but note that past account history will be lost when doing that.