If you use Akamai for content delivery or security services, you may experience that Acquia Optimize scans are blocked or interrupted by the Akamai security tools. Akamai blocks most web crawlers and other bots. This article provides instructions on how to add the Acquia Optimize crawler to the list of allowed crawlers so that the scans are able to run smoothly.
This section gives the prerequisites needed to set up Akamai so that the Acquia Optimize scan can work in Akamai.
The Bot Manager product must be enabled on your Akamai account in order for you to get access to the allow listing feature.
This section provides instructions on how to allow list Acquia Optimize in Akamai.
Akamai offers two methods to allow list crawlers and bots.
This section provides instructions on how to enable the SEO, Analytics or Marketing Bots category.
When you allow-list the entire category called SEO, Analytics or Marketing Bots, you permit any bot or crawler that is in that category to run on your website. The list of allowed bots and crawlers in the category is maintained by Akamai. The Acquia Optimize crawler is placed inside this category.
Select Akamai Bot Categories on the list that opens on the right side of the page under Bot Management. The menu expands.
Select Monitor from the Action menu.
This section provides instructions on how to allow list only the Acquia Optimize crawler as a custom-defined bot
It is possible to allow list a single crawler, for example Acquia Optimize, instead of subscribing to an entire category. To do this, follow these instructions provided by Akamai (an Akamai account is required to access the article).
Information about IP addresses and the Acquia Optimize user agent for the crawler may be needed when you set up a custom-defined bot.
IP addresses used by Optimize
The Heartbeat tool requires a different IP address. If you use the Heartbeat module, allow list these IP addresses instead to ensure that the module functions properly.
For the current list of IP addresses, visit Data hosting and security.
If you do not know which one to use, contact your sales representative.
User Agent:Mozilla/5.0 (compatible; Monsidobot/2.2; +https://monsido.com/bot.html; [email protected])
Alternative user agent:
Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36
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Tue Jul 29 2025 22:05:27 GMT+0000 (Coordinated Universal Time)