Release notes - Campaign Studio¶

This webpage describes the regular updates Acquia has made to Campaign Studio. Note that some release dates may be in the future to enable subscribers to prepare their environments for upcoming product versions.

Campaign Studio - May 11, 2022¶

Fix Improvements were needed in the segment rebuild process and Mysql & Redis.

Campaign Studio - May 10, 2022¶

Fix Fields deleted or unpublished in Campaign Studio and Salesforce were not removed from the mapped fields list.
Fix Deleting a campaign was affecting campaign event jobs for other entities with the same ID.

Campaign Studio - April 27, 2022¶

Feature A new campaign condition prevents an action from executing for a contact after a configured time.
Change All anonymous contacts are removed from segments.
Change SSO login behaviour is improved.
Fix Campaign events with a zero time delay ignored the configured days of week.
Fix The Push contact to integration campaign action showed wrong count on the Actions tab.
Fix Language translations were not working correctly.
Fix Improvements were required in segment rebuild.

Campaign Studio - April 14, 2022¶

Fix The speed of building repeatable campaigns was causing stability and performance issues.
Fix Users were unable to import contacts with tags through a CSV file.

Campaign Studio - April 11, 2022¶

This release merges several versions of the open source project to Acquia Campaign Studio. This update will enable future required upgrades to back-end technology. For detailed release notes, see Release notes - Campaign Studio Symfony upgrade 4.x.

Campaign Studio - April 4, 2022¶

Fix Customers were facing email formatting issues while sending emails from the Contacts section.

Campaign Studio - March 16, 2022¶

Feature Users can add custom fonts to Campaign Studio instances. All Campaign Studio customers have access to this feature through the Campaign Factory user interface. For configuration instructions, see Custom branding for Campaign Studio instances.
Change Links in the Help icon are updated to reflect Acquia documentation and the Support portal.
Change The maximum permissible length for new custom fields is 191 characters.
Change Contact batches rebuild faster for repeatable campaigns.
Fix Dynamic content blocks using Select fields only displayed the default content.
Fix The web notifications list displayed extra text.
Fix Special characters were translated to ASCII values when using the Post Results to Another Form form action.
Fix Non-administrator users were not able to edit their own segments.
Fix The Preference Center block for Categories did not change a contact’s category preferences.
Fix Some emails could not be sent due to connection issues with email transport services.
Fix Large segments could not be deleted properly, and caused performance issues.
Fix Contact audit logs did not show previous Company Name values.
Fix Contacts got stuck within campaigns and could not progress between events due to temporary errors.
Fix The API endpoint for emails did not return the expected number of results when a limit was used.
Fix API calls with no matching results returned an empty array instead of an empty JSON object.
Fix Emails were unexpectedly sent as code instead of visual content.
Fix Zoom webinars did not appear in the segment filters list until at least one registration existed for a webinar.
Fix Synced item through golden template sync was not visible in the UI.

Campaign Studio - March 15, 2022¶

Fix Customers were facing security and performance issues.

Campaign Studio - March 10, 2022¶

Fix Campaign Studio had segment-based performance issues.

Campaign Studio - February 10, 2022¶

Campaign Studio - January 19, 2022¶

Feature User roles can be updated through API.
Feature When a user unpublishes a campaign, a confirmation message is displayed to ensure that the campaign should be unpublished.
Change The Magento, vTiger, and Saelos plugins are deprecated.
Fix Contact batch API commands only worked when the user included at least one comma, and not when there was only a single contact.
Fix Form submission results were not accessable by the API.
Fix Segmentation subqueries and API endpoints required improvements to enhance performance.

Campaign Studio - December 16, 2021¶

Change Scale improvements are made to the CDP connector to support higher volumes of email event data.
Change The expiration time for CSRF tokens is extended from 2 hours to 12 hours. Users will see fewer CSRF token errors.
Fix Visitors (anonymous contacts) were added to segments, impacting instance performance.
Fix Landing page redirects with trailing spaces resulted in 404 errors.
Fix Users were not able to modify dynamic email content with multiple options for select filters.
Fix Dynamic email content was not properly applied when multiple options were selected for filters using Select - Multiple field types.
Fix Emails and previews were getting corrupted after cloning.
Fix Field changes in Campaign Studio were not purged for plugins that only sync data from an integration to Campaign Studio.

Campaign Studio - November 18, 2021¶

Feature Date_modified is now set on contact creation.
Fix Updates were required in handling of session tokens between Campaign Factory and Campaign Studio.
Fix Campaign Builder had an issue that prevented editing due to a timeout.

Campaign Studio - November 16, 2021¶

Change Scale improvements are made to the CDP connector to support higher volumes of email event data.
Fix Duplicate contacts were created when attempting to sync the same person across multiple integration objects.
Fix Users were able to publish plugins without proper validation of the values in the API key fields unless the integration was authorized previously.
Fix Incorrect data appeared when the week time unit was used on email stats charts.
Fix Emails created using the legacy email builder opened in the legacy email builder instead of the code mode.

Campaign Studio - November 4, 2021¶

Change Scale improvements are made to reduce the sync time with the Salesforce plugin.
Change To help users avoid duplication and circular logic, segment dependency trees now appear for segments that have segment membership filters.
Change Users now see Acquia’s new UI by default when logging in to Campaign Factory.
Change On failure of a copy, users now see more detailed error messages explaining the failure.
Change Users can now see other users they share access with for at least one account, rather than requiring both users to have access to exactly the same accounts.
Fix Segment emails with A/B testing variants were not getting copied using Resource Copy because they were not available to get copied without the parent email.
Fix A Resource Copy user was required to be assigned for each instance in the Maestro plugin.
Fix Users were unable to reset passwords with the Forgot Password link.
Fix Instances deleted from the Campaign Factory UI were not fully deleted, so users could not recreate instances with the same subdomain.
Fix Campaigns with a Downloads Asset decision followed by an Adjust Contact Points action were not copied.
Fix The UI was not responding after a user opened a create/edit modal for an account or instance, and typed anything before the modal loaded.
Fix Copying forms with fields not mapped to custom fields failed.
Fix Dynamic email content was not working with “state” filters.
Fix Campaign events did not execute when a custom field of datetime type had an empty value.
Fix In an individual contact record’s preferences, the list of segments the contact is a member of was not appearing properly.
Fix The ‘including’ operator for campaign conditions was only allowing for a single value selection.
Fix CSV imports were sometimes reverting to the file selection page after field mapping.
Fix Use of the word ‘file’ in a CSV file name was making the UI unresponsive when attempting to import the CSV file.
Fix The segment editor closed without saving the segment when a user pressed Enter after entering a value for a segment filter.
Fix If the from address was specifically set on an email but the reply-to was left blank, the reply-to defaulted to the instance’s configuration setting instead of the email’s set from address.
Fix When searching for emails in a Send Email campaign action, the search field expanded too much and broke the UI.

Campaign Studio - October 14, 2021¶

Change Email events are now handled asynchronously.
Change Improvements are made to webhook handling for Campaign Studio to CDP connector.

Campaign Studio - October 13, 2021¶

Fix Contact in multiple campaigns was landing on a 500 error page.
Fix Focus Item links were not functioning.

Campaign Studio - October 6, 2021¶

Fix CSRF token invalid errors were occuring in Campagin Studio.
Fix Campaign Builder was unable to handle multiple tabs and sessions at a time.

Campaign Studio - October 4, 2021¶

Change Legacy Email Builder and Landing Page Builder are discontinued.

Campaign Studio - September 15, 2021¶

Fix Campaign Studio was not syncing contact data to Salesforce due to an incorrect name path set on pending changes.

Campaign Studio - September 3, 2021¶

Change Emojis are now supported in email subject lines.
Fix Templates were not getting saved in the new email builder appropriately.
Fix Deletion of an A/B test email caused failure of all scheduled jobs.
Fix The label for the Save Preferences button was not editable when creating Save Preference Center pages.
Fix The option for sending emails in batches was not always sending emails correctly.

Campaign Studio - September 01, 2021¶

Fix Preference Center pages were showing the CSRF error.

Campaign Studio - August 19, 2021¶

Fix Users were unable to close the email builder when adding the B email to an A/B test.

Campaign Studio - August 16, 2021¶

Change If multiple users edit a campaign concurrently, or a user edits the same campaign through multiple tabs, Campaign Studio displays a message after an update is made. This message prompts users to refresh the page and prevent conflicting edits.
Change Campaign Studio is enhanced to have the Notifications Settings section in Configuration. This section enables users to specify a comma-separated list of email addresses that must receive notifications about campaigns and webhooks that are automatically unpublished due to a high volume of errors.
Change When a custom Favicon icon is not specified in the landing page builder, landing pages use the default browser Favicon icon and not the Campaign Studio logo.
Fix The contact count on the segment list page was inaccurate.
Fix A/B tests on segment emails were not executed properly. More than expected number of emails were sent in the test group and the winner schedule was not set.
Fix When using the Salesforce plugin, some activity types did not sync between Salesforce and Campaign Studio.
Fix Based on case sensitivity, duplicate records were created in Salesforce.
Fix Text was incorrectly added to emails sent to an address in the CC field using the Send email to user campaign action.
Fix Webhook details pages did not open if there were multiple events for the webhook.
Fix When using the preview-as-a-contact or send-example-as-a-contact features, dynamic email content was not displayed.

Campaign Studio - July 15, 2021¶

Fix When a page URL exceeded 191 characters, the page hit was not logged in Campaign Studio and an error was displayed.
Fix Users experienced an error when creating templates from emails that were built using a deleted template.
Fix Contact device campaign conditions didn’t properly recognize the devices.
Fix For a campaign with the Jump To Event action and repeated events, the number of executed events was inaccurate. Campaign Studio showed the number of records who had hit each event at least once, instead of the total number of times the event was executed.
Fix Page titles were not properly displayed for pages built using the new landing page builder.
Fix In reports, when a filter for a date field used an empty or not empty operator, the report crashed and didn’t show the results.
Fix Certain elements in the new plugin configuration window didn’t display correctly.

Campaign Studio - June 19, 2021¶

Change Marketing Cloud products, such as Customer Data Platform, Personalization, and Campaign Studio, are visual refreshed. This enhancement improves customer experience and makes navigation easier. Campaign Studio customers who apply custom branding can’t see the new UX at this time.
Change Campaign Studio is updated to have the Builder Permissions section for email and landing page builders. You can use this section to create templates, and also create, delete, edit, or view saved rows.
Change The IP addresses added to an instance are anonymized if the Anonymize IP Addresses setting is enabled.
Change Campaign Studio is updated to have enhanced performance in loading campaign pages and stat graphs.
Change The tooltip for A/B testing on segment emails is updated to avoid confusion in the A/B setup process.
Fix Users faced intermittent errors when accessing the campaign builder.
Fix Users were unable to preview emails or pages with contact data.
Fix Non-administrator users were unable to view the Show preview for contact option for emails and landing pages.
Fix Even after successful delivery, Campaign Studio attempted to deliver webhooks multiple times resulting in duplicate data.

Campaign Studio - May 18, 2021¶

Fix The Jump to Event campaign action didn’t execute when interval scheduling was used.
Fix Campaign Studio’s Randomizer feature for segments didn’t work as expectetd.
Fix In the new email builder, spacing for line breaks in the preview mode was not consistent with the spacing in the emails that were actually sent.
Fix Customers were unable to save emails as new templates.

Campaign Studio - May 13, 2021¶

Change The contact list page in segments has enhanced page loading time.
Change The segment build speed has improved for large contact counts.
Change The campaign details page has enhanced performance.
Change The Campaign Studio user interface displays a warning message when you try to unpublish a segment that is used in a campaign or segment filter.
Fix The bounce rate winner criteria on landing pages was incorrect.
Fix Data import through CSV had an issue.
Fix Form results using email templates with Japanese font were not rendered correctly.
Fix Customers were unable to edit the existing landing page redirects.

Campaign Studio - April 21, 2021¶

Feature You can create, edit, delete, and list existing global tokens by using Campaign Studio’s API. To enable global tokens, contact your account manager.
Change Sparkpost’s click tracking is configurable by instance. If enabled, link clicks are tracked with Campaign Studio’s native click tracking unless the setting to disable trackable URLs is turned on. To have this option enabled, contact Acquia Support.
Change This release includes scalability and performance improvements for customers with large amount of data.
Change Campaign Studio supports the saved rows feature in the new landing page builder.
Fix In certain cases, Campaign Studio created multiple duplicate segments when cloning a segment.
Fix Deleted campaign events were not completely deleted from the system and could be processed in the background or included in campaign copies.
Fix In certain cases, campaign events were not executed without manual intervention.
Fix When a saved row was updated, templates using the saved row weren’t updated automatically.
Fix If a form contained fields that were mapped to the fields on the company object, the company fields weren’t updated with the form submission.
Fix There were issues with landing pages containing dynamic web content slots with segment membership filters.
Fix Campaign Studio didn’t display the preview of landing page for users that are not logged in to an instance.

Campaign Studio - March 22, 2021¶

Change Campaign Studio is now updated to use an enhanced editor.
Change While creating segment emails, you can now select one or more segments that you want to exclude from receiving the emails. This feature is in BETA and may negatively impact the performance of large segments.
Change The SalesForce Plugin v2 is now enhanced to have improved performance of timeline sync to SalesForce.
Change Campaign Studio now allows you to preview emails and pages as a contact, with translations and A/B tests.
Fix The A/B Test Stats option in landing page didn’t return accurate data.
Fix Date filters didn’t work as expected in reports.
Fix For Campaign Studio instances running on MySQL 8, segments didn’t build correctly.

Campaign Studio - February 18, 2021¶

Feature Campaign Studio now supports a new Facebook plugin for matched audiences and lead ads. For more information on setting up this plugin, contact your account manager.

Campaign Studio - February 16, 2021¶

Change Campaign Studio’s new email builder now allows you to save a row of content and reuse the same in future emails. Hence, you can update and manage a row of content, used across emails, quickly. For more information, see Saving content rows.
Change Campaign Studio has now been enhanced to have better performance in segments list and segment queries.
Fix User was unable to edit the instance configuration.
Fix Graph line charts in reports didn’t render properly, as dashboard widgets.
Fix User was unable to submit a form.
Fix Focus items didn’t work with filters in dynamic web content.

Campaign Studio - January 26, 2021¶

Change Campaign Studio now has improved load time for dashboards and campaigns with large number of contacts.
Change You can now exclude email content from webhooks in order to improve performance.
Fix Focus items didn’t work in dynamic web content.
Fix While importing large CSV files, Campaign Studio incorrectly showed the process to be complete even before the file finished loading.
Fix In the Salesforce v2 plugin, inefficient segment queries resulted in failed segment builds.
Fix The reordering of custom field didn’t reflect on the contact screen.
Fix Users lost the scroll functionality intermittently.

Campaign Studio - December 17, 2020¶

Feature Relative date functions are now available within campaign actions in Campaign Studio.
Change Campaign Studio now has enhanced password strength, thereby requiring users to provide a secure password upon login.
Change Campaign Studio now has enhanced stability and scalibility.
Change Campaign Studio now prevents small campaigns from getting unpublished due to failing events.
Fix Some instances of Campaign Studio displayed the Close button in two colors in the new email builder.
Fix There was an issue with dynamic content filters in the new email builder.
Fix There was an issue with the Salesforce Plugin that led to duplicate records being synced to Salesforce.

Campaign Studio - December 10, 2020¶

Feature For emails and landing pages, you can now edit and save a draft version of the published content. Once done, you can either push the draft to production or discard the changes.
Feature Campaign Studio allows you to use Segment Membership as a filter for dynamic content.
Feature Campaign Studio now allows you to create, read, update, and delete custom objects via APIs. Additionally, you can use APIs to add or remove links between multiple custom objects as well as search for custom objects.
Change Campaign Studio now allows you to use custom objects and fields in the form field mapping feature.
Change The File Manager has now been updated to the latest version.
Change The Unsubscribe URLs have been updated to provide enhanced scale and stability.
Fix Emojis, used in titles and subtitles of push notifications, were not working.
Fix While using the Salesforce v2 plugin, Campaign Studio was unable to load data when Salesforce Campaign was used as a filter in segments.
Fix For the Salesforce v2 plugin, the timeline-activity sync didn’t work for timeline custom objects.

Campaign Studio - November 12, 2020¶

Feature You can now create global data tokens to be used throughout your instance.
Feature Campaign Studio now ensures that the CC and BCC fields recognize tokens as addresses.
Feature You can now create dynamic filters based on the condition that a contact is a member of a certain segment.
Feature Campaign Studio now has improved backend performance for adding custom fields.
Fix Users were unable to save emails in the new builder.
Fix While creating a conditional form and selecting United States as the country, the state field defaulted to the first value in the list, that is, Alabama, instead of blank.
Fix Salesforce v2 plugin had sync errors.
Fix Campaign Studio displayed incorrect default text in the Preferred Timezone field on the New Contact page.

Campaign Studio - November 5, 2020¶

Feature You can now create custom objects to create one to many relationships within a contact.
Change Campaign Studio now allows you to define a default address where all messages are sent whenever contacts reply to messages sent from Campaign Studio.
Change Campaign Studio now allows you to use customized 404 page, if you don’t want to use the default error page.
Fix Users were unable to clone emails created by using the new email builder.
Fix Segment filters were unable to recognize custom field values that contained parentheses.

Campaign Studio - September 28, 2020¶

Feature You can now leverage the new email builder to create rich emails for campaigns.
Feature Campapign Studio now allows all EU customers to send emails through Sparkpost EU hosting.
Feature Campaign Studio now supports 2-legged authentication to ensure enhanced security for your product’s integration with Campaign Studio.
Change The background webhook processing has been enhanced to reduce processing delays.
Fix For a custom field of HTML type of the contact object, HTML wasn’t accepted as the default value.
Fix For segment filters, the values get updated for incorrect filter when an operator is modified for one of the filters.
Fix Landing page redirects didn’t work.
Fix The segment filter: Asset Download didn’t display all the available assets.
Fix Failed segment builds blocked other segments from building.

Campaign Studio - September 23, 2020¶

Feature Campaign Studio now records the last date when a segment record was built and displays a warning message if the segment hasn’t been rebuilt for a specified number of hours.
Fix Users were unable to update contact or company details for custom fields of HTML type.
Fix Bugs in the campaign builder user interface were resolved.
Fix A sync job ran even when the plugin was unpublished.
Fix While uploading a CSV file, the status was shown as manual instead of in progress.

Campaign Studio - July 21, 2020¶

Change Campaign Studio subscribers can now open support tickets using the Acquia Support ticketing system rather than sending an email to support@mautic.com.

Campaign Studio - July 7, 2020¶

Feature Campaign Studio is now integrated with BrightTALK, a professional webinar hosting service. BrightTALK collects subscriber information, such as name, email address, company, location, webinar status (registered/attended/attended on demand) and syncs this information with Campaign Studio.
Change Mautic is now renamed to Campaign Studio. The logos on the Campaign Studio login page and the sidebar header are also updated.
Change Conditional form fields now support two additional field types- Radio group and Checkbox group.
Fix The landing page link tokens were unable to save the token as the destination.
Fix Campaign Studio couldn’t send emails through Sparkpost if the Convert embed images to Base64 option (under Email Settings > Message Settings) was set to Yes. For more information, see Message Settings.
Fix Campaign actions didn’t respect scheduling for specific days of the week.
Fix API permissions disappeared from the roles permission options.
Fix Users were unable to map the Do not contact - Email option with the Salesforce v1 plugin.

Campaign Studio - July 1, 2020¶

Fix Users were unable to save custom fields without specifying labels.
Fix Salesforce v2 plugin had incorrect error handling to account for Salesforce owners without email address.

Campaign Studio - May 20, 2020¶

Feature Campaign Studio now supports conditional fields. Conditional fields allows you to manage sets of dependencies between fields. Such fields are available for editing and display only if the right condition is met. For more information, see conditional forms.
Feature Campaign Studio is now integrated with mParticle, enabling you to pass event data between mParticle CDP and Campaign Studio.
Feature Campaign Studio is now integrated with Drift, a conversational marketing platform that combines chat, email, video, and automation channels. By using Drift with Campaign Studio, you can add contacts to Campaign Studio and score leads directly from a Drift conversation.
Feature Campaign Studio is now integrated with Zoom, a cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. You can use Campaign Studio forms or campaigns for webinar registration in Zoom and leverage the registration status for specific webinars to run various marketing activities.
Fix If a tracking code was added in the landing page settings configuration, Campaign Studio added a 1 at the top of landing pages.
Fix Campaign Studio updated the segment filters (with a value of 0) to blank.
Fix Campaign Studio couldn’t trigger segment emails; to be sent through the API.
Fix Page previews didn’t display in Campaign Studio’s focus item builder.

Campaign Studio - May 13, 2020¶

Fix Themes failed to download if the tmp directory didn’t pre-exist.

Campaign Studio - April 28, 2020¶

Fix Campaign Studio closed the editor if the Apply button was clicked in the email and landing page builders.
Fix The webinar list for the GoToWebinar campaign conditions was improperly formatted.
Fix Users couldn’t save contacts that are associated with a stage.

Campaign Studio - April 24, 2020¶

Fix The Send email action in campaigns displayed email IDs and not names.
Fix Users were unable to add a recently created email to a campaign.
Fix The segments with filters for membership in other segments didn’t populate properly.
Fix Users were unable to save a variation of an email.
Fix The Send email to user action triggered many times.

Campaign Studio - April 21, 2020¶

Fix Users were unable to save emails containing empty dynamic content slots.
Fix When users requested a password reset, the link in the password reset email was invalid.
Fix The segment filter- Read a specific email didn’t populate with available emails.
Fix The link in password reset emails was broken.
Fix Users were unable to save an email that contained a dynamic content slot.
Fix Support tickets, created from the Help button in a Campaign Studio instance, didn’t reach Acquia’s support team.
Fix Segment filters displayed values and not labels.
Fix Users were unable to download themes.
Fix Users were unable to update segments with custom fields; that were deleted later.

Campaign Studio - April 16, 2020¶

Feature Campaign Studio now allows you to restrict form submissions from specified domains.
Feature Campaign Studio now has enhanced segment usage statistics.
Change Symfony was updated to version 3.4.
Change Users can now use the Owner field as a dynamic content filter.
Change Google+ is removed from the plugins list and Social Share buttons.
Change All new Campaign Studio instances now supports the utf8mb4 charset.
Change Campaign Studio now supports campaign actions that allow you to add or remove contacts from the Do Not Contact list.
Fix Attempts to preview a website for a focus item failed.
Fix Users experienced errors while validating SAML/SSO requests.
Fix The segment filters for the Number field type didn’t have greater than or less than operators.
Fix Users were unable to create contacts couldn’t via API if the State field value was included in the payload.

Campaign Studio - April 1, 2020¶

Change Users will now see a confirmation alert when attempting to delete a custom object.

Campaign Studio - March 19, 2020¶

Change Campaign Studio now includes the UTM tracking parameter

Campaign Term, in the email builder. This completes the group of the five widely accepted UTM tracking parameters: Campaign Source, Campaign Medium, Campaign Name, and Campaign Content.
Change Campaign Studio now creates a plain-text version of emails sent through Campaign Studio. Users don’t need to click the auto-generate button for every email created. This increases email deliverability without user intervention.
Fix Default email templates didn’t use responsive theming.

Campaign Studio - March 10, 2020¶

Change The word [TEST] is now added to the beginning of the subject line for send example emails.
Change Campaign Studio now has support for securing global webhooks.
Fix Users creating custom fields on large instances experienced time outs.
Fix Users were unable to configure their credentials using Twilio and OneSignal.

Campaign Studio - February 12, 2020¶

Fix Tags weren’t added to contacts when those contacts were imported using CSV.

Campaign Studio - January 27, 2020¶

Change Various updates were added to ensure web activity tracking continued to work, due to changes for Chrome 80 and future browsers.

The information contained herein is subject to change without notice and is not warranted to be error-free. If you encounter any errors, contact Acquia Support.

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