Acquia DAM (Widen)¹

Last revision of this Product Notice: [v1.1 – 30 June 2025]
Prior version(s) of this Product Notice: [v1.0 – 12 November 2021 – initial version]
This Product Notices describes the privacy relevant aspects of the above-mentioned Acquia product/services.

About the Product

Acquia DAM (Widen) is a SaaS solution and enables Customers to centrally organize digital content (assets) in one system, to keep track of versions of such assets, automatize publishing of update versions across various locations, convert such assets to different formats, and create automated workflows. Assets may be logos, documents, videos, work-in-progress files, photography, etc. and the Service supports a multitude of different products. 

Customer’s dedicated users may log into the Service administration portal using their login credentials to administer and use the Service. Published assets may be viewed and accessed by anybody to whom Customers have granted access.

For details about these Products, please refer to the Product Description available online at https://docs.acquia.com/guide.

1. Processing Operation(s)

The objective of Processing of Personal Data by data importer is the performance of the Services pursuant to the Agreement.

• Processing of Personal Data to deliver its core functionalities required: ☒ yes ☐ no
• Optional features processing Personal Data: ☒ yes ☐ no

Acquia DAM (Widen)¹

Last revision of this Product Notice: [v1.1 – 30 June 2025]
Prior version(s) of this Product Notice: [v1.0 – 12 November 2021 – initial version]
This Product Notices describes the privacy relevant aspects of the above-mentioned Acquia product/services.

About the Product

Acquia DAM (Widen) is a SaaS solution and enables Customers to centrally organize digital content (assets) in one system, to keep track of versions of such assets, automatize publishing of update versions across various locations, convert such assets to different formats, and create automated workflows. Assets may be logos, documents, videos, work-in-progress files, photography, etc. and the Service supports a multitude of different products. 

Customer’s dedicated users may log into the Service administration portal using their login credentials to administer and use the Service. Published assets may be viewed and accessed by anybody to whom Customers have granted access.

For details about these Products, please refer to the Product Description available online at https://docs.acquia.com/guide.

1. Processing Operation(s)

The objective of Processing of Personal Data by data importer is the performance of the Services pursuant to the Agreement.

• Processing of Personal Data to deliver its core functionalities required: ☒ yes ☐ no
• Optional features processing Personal Data: ☒ yes ☐ no
  • The optional features are deactivated by default: ☒ yes ☐ no ☐ n/a*
• Processing of sensitive Personal Data: ☐ yes** ☒no ☐ n/a*
• Profiling of individuals based on personal characteristics: ☐ yes *** ☒no ☐ n/a*
• Automated decision making that produces legal or other significant impacts on individuals: ☐ yes ☒ no ☐ n/a*
• Processing via an AI tool available with the Product ☒ yes ☐ no
  • The AI feature is deactivated by default: ☒ yes ☐ no
  • The AI feature processes Personal Data: ☒ yes** ☐ no
  • The AI feature processes sensitive Personal Data ☐ yes ☒ no
  • The Customer can control what data the AI tool processes: ☒ yes ☐ no

* (n/a = not applicable)
** (optional; depends on the Customer’s configuration of the system, the connection to other systems, and the categories chosen by the Customer to be collected from Third Party Users)
*** (optional and disabled by default; depends on the Customer’s configuration of the system, the connection to external analytics tools such as Google Analytics, and the categories chosen by the Customer to be collected from Third Party Users)

2. Details of Personal Data being processed

3. Privacy Enhancements

* uses sub-processor level encryption

4. Data Subject Rights

Through the Product’s administration console, the Customer may manage, update, retrieve, and erase individual Personal Data.

5. (Personal) Data Retention Cycles

Profile data can be deleted and updated at any time during the Term of the Service by the Customer. Profile data and application/configuration is retained latest until the end of the subscription term.

6. Sub-Processing

The specific list of Acquia’s sub-processors is available from: https://www.acquia.com/about-us/legal/subprocessors
Any current Acquia customer with a data processing agreement in place with Acquia may subscribe to receive notifications of new or changed sub-processors through the above website.

7. Description of the technical and organizational security measures implemented by the data importer in accordance with Clauses 4(d) and 5(c) (or document/legislation attached)

Data importer has implemented and will maintain appropriate administrative, physical, and technical safeguards for the protection of the security, confidentiality and integrity of Personal Data uploaded to the Services, as described in the Acquia Security Annex (available from https://www.acquia.com/about-us/legal/gdpr) applicable to the specific Services purchased by data exporter, as updated from time to time, and made available by data importer upon request. The data exporter is wholly responsible for implementing and maintaining security and data administration within any data exporter applications, configuration settings, or log settings used by data exporter in conjunction with the Services.

1 This Product Notice applies solely to Acquia DAM (Widen) and does not include Acquia DAM (Widen) Classic. Further information regarding the difference between Acquia DAM (Widen) and Acquia DAM (Widen) Classic may be found here: https://docs.acquia.com/guide/dam/