Service Offerings
Remote Administration Support Scope
For additional information about Remote Administration, see its product documentation.
With the Remote Site Administration (RA) service, Acquia handles typical and routine Drupal administration tasks so your team can focus on developing new features or on completing other high-value tasks.
Last updated: August 22, 2023
Remote Site Administration (RA)
Service | Description |
|---|---|
Premium Remote Site Administration | This covers security updates for Drupal core and contributed modules, module installation and configuration, creation and modification of views and content types, performance tuning, and recommendations for bug fixes to modules installed on Customer applications. |
Standard Remote Site Administration | This covers automated security updates for Drupal core and contributed modules. Testing is the responsibility of the Customer. |
For more information about Acquia’s Remote Administration requirements and standard practices, see the Acquia Remote Administration documentation pages.
Remote Administration is not available to customers with an Acquia Insight subscription (application not hosted on Cloud Platform).
Acquia’s remote site administration (RA) service provides for Acquia to handle typical and routine administration tasks that include normal maintenance tasks and minor website modifications that would typically be handled by an on-site administrator for a fully designed and operating website. This includes proactive, timely security updates for Drupal core and contributed modules. Modified core or contributed modules are supported at Acquia’s discretion, and run the risk of being overwritten by Acquia automation unless properly configured by the Customer.
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