The DNS for the domain must be updated to point to Akamai. Akamai can only be pointed to utilizing the CNAME address that is listed in the property configuration in the Edge
Performing a lookup of the IP associated with the Edge Hostname must only be used for testing the domains through Akamai. The IP address identified during the lookup must never be used to point to a production domain to Akamai. IP addresses can change periodically without notice. Therefore, it is not supported to point to an Akamai IP address directly.
If the DNS provider can leverage an ANAME or ALIAS record, the bare domain can also be configured to point to Akamai. However, if this is unsupported with the existing DNS provider, the bare domain must have a redirect on the origin server.
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If this content did not answer your questions, try searching or contacting our support team for further assistance.