CI HUB Salesforce Marketing Cloud Engagement and Acquia DAM Integration¶

Overview¶

The CI HUB Connector for Salesforce Marketing Cloud Engagement lets creative teams access assets directly from Acquia DAM within Content Builder. This integration ensures access to the most up-to-date, approved files, saves time by eliminating manual uploads, and increases brand consistency across emails and landing pages.

Requirements¶

• Acquia DAM user account
• Salesforce Marketing Cloud Engagement license
• CI HUB license

Customer benefits¶

• Access the latest approved assets directly within Content Builder
• Remove manual download/upload steps
• Maintain brand consistency across marketing materials
• Work with real-time asset updates
• Use up to three computers per user license

Implementation and Workflow¶

For this process you must install the plugin, connect to your Acquia DAM account, and then use the connector to insert assets into your content.

Step 1: Install the Plugin¶

1. Go to the Salesforce AppExchange.
2. Find and select "DAM Connector for Salesforce by CI HUB".

3. Click Get it Now.

   

4. Follow prompts to the CI HUB website to install the package.

   
5. Log in to your Salesforce Marketing Cloud Engagement instance.
6. Select Install in the top right of the setup page.

Step 2: Connect to Acquia DAM¶

1.  Open Content Builder in Salesforce Marketing Cloud Engagement.

   

2. Select Create > Email Template > From Existing Template.

   

3. Select a template to use.

   

4. In the Template Builder, locate the CI HUB plugin in the "Custom" block section on the bottom left

   
   

5. Drag and drop the CI HUB block to the desired location in your template.

   

6. Log in with your CI HUB ID. After a successful login, close the window.

   
   

7. In the CI HUB panel, search for "Acquia DAM" and select the "+" sign to create a connection.

   

8. Enter the URL of your Acquia DAM site and log in.

   

9. To grant CI HUB access to your DAM account, click Allow.

   

10. Close the window after you see the "Successfully connected" message.

    

Step 3: Use the Connector to Add Assets¶

1. In Content Builder, select the template block for asset placement.

   
2. In CI HUB, search for the asset by keywords, categories, file formats, and other criteria.
3. Drag an asset into the email template.

4. Use the content cropper to adjust the image, select a rendition, set width/height, and use the Fill container if desired.'

   
5. Select Preview to view the image.
6. Click Apply, and then Done Editing when finished.
7. Repeat as needed to add more assets.

8. Save your template by clicking Save in the upper right corner.

   

Upload assets back to Acquia DAM¶

1. In the CI HUB panel, click the plus sign next to the search results.

   

2. Browse to locate a local file and select an upload profile.

   
3. Click OK to upload the file to Acquia DAM.

Important Notes¶

• CI HUB pushes updates to the connector.
• One CI HUB license supports up to three devices per user.
• Users can only search and view assets for which they have permission in Acquia DAM.
• An error occurs if a user tries to use an asset without download permission.

Support¶

For questions or issues with the CI HUB Connector for Salesforce Marketing Cloud Engagement, contact Acquia Support. Acquia is your primary point of contact and escalates issues to CI HUB if necessary.

Note:
For advanced needs such as SSO setup, your Acquia representative can facilitate direct contact with the CI HUB technical team.