If the Hide Expired Order Information feature toggle is enabled, the following changes will occur:
Admin users can manage this setting in the Admin app under Global Settings > Features > Secure.
To see an order's details, click the order number. The Order Details page includes order pickup information and the order pickup link if the order is still active, as well as the order's intended use, recipient and sender information, and a list of assets in the order. Click the Show All in Search Results link in the upper right of the page to see larger previews for assets in the order.
You can also expire or extend the order from the Order Details page. An order can be extended to allow users a longer timeframe to download assets or set to expire immediately to stop users from downloading assets.
You can also create an export of all order details for orders listed on the Order Administration page or from the advanced search for orders. Up to 10,000 rows of order information can be exported.
After you create an export, you'll be taken to the Exports page to download the export when it's available. If you've enabled alerts and email notifications, you'll receive notification when the export is ready. To review and sort data, download the export and open the file.
To export all order details, click the Export button on the right side of the page.
Name the export, then click Export.
With the advanced search option on the Order Administration page, you can easily locate orders by such things as conversion format, filename, order date, and order number.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Sat Jul 05 2025 00:40:43 GMT+0000 (Coordinated Universal Time)