You have two main options for DAM URLs: standard and vanity.
We offer a standard URL option for new DAM sites, which is https://clientname.widencollective.com for existing customers and https://clientname.acquiadam.com for new customers. “clientname” is customized to your company’s name or any other name you choose.
When setting up your Acquia DAM, you may consider using a vanity URL for easier user adoption or to align with any of your other websites. In the case where you want to use your current domain, it can be set up as a vanity URL or a vanity URL redirect.
Vanity URLs consist of a host name (either with "www" or without), a domain name, and, if applicable, a subdomain. You choose the host name, domain name, and subdomain. Generally, most site URLs include only host and domain names.
Domain names must be unique and cannot be any name that already exists on the Internet. Your company can own and manage the domain or we can own and manage it on your behalf. If we own and manage the domain, you'll provide the name to us for registration. If your company owns and manages the domain, your IT department can register the domain with a registrar, like DreamHost, GoDaddy, or Network Solutions. Any registrar can be used. You or your IT department must register the domain name before a host name is chosen. After you register the domain name, choose any host name.
An example vanity URL is www.customerimagegallery.com. In this example, “www” is the host name and “customerimagegallery.com” is the domain name.
Note that your vanity URL will display in share links when you're using the updated experience. However, embed codes, embed links, and legacy share links will display your standard URL.
If we own and manage the domain, it can be set up so that the URL works with or without a host name. If you want to use only a domain name for the URL (e.g., customerimagegallery.com), we must own and manage the domain.
If your company owns and manages the domain, after the name has been registered and a host name chosen, your IT team will set up the host and domain names on your company’s domain name system (DNS) server. We will provide details on the CNAME record for your IT team to create. A CNAME is required for the DNS setup.
For vanity URLs and URL redirects, SSL certificates must be registered with the URL. For maintenance purposes, it's recommended that we own and manage the SSL certificate. With that, no additional action is needed on your part. Our system will automatically provision a certificate with Let’s Encrypt, a certificate authority provided by the Internet Security Research Group. Read more about Let’s Encrypt here.
Use of third-party Web Application Firewalls (WAFs), such as Cloudflare, to proxy Acquia vanity URLs is not supported. You can use Cloudflare or other WAFs as your DNS provider; however, you’ll need to ensure that “proxy” is disabled and the proxy status for your vanity URL is set to DNS only.
A vanity URL redirect will redirect users who enter a vanity URL to the standard URL of clientname.widencollective.com or clientname.acquiadam.com. In the browser, users will notice that the URL they entered will automatically change to the new URL when redirected.
An example vanity URL redirect would be customerimagegallery.com redirecting to customerimages.acquiadam.com.
Contact your customer success manager with questions about standard or vanity URL options and SSL certificates, including if you have a business need to own the certificate.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Tue Apr 29 2025 10:18:39 GMT+0000 (Coordinated Universal Time)