There are two levels of access for end users:
New users are created either by your account representative or by an admin user on your account. During this setup phase, it is possible to designate users with Regular or Admin permissions. Admin users have a higher level of access.
This article provides instructions on how to perform admin tasks.
Admins can interact with the following elements that regular users cannot. This section provides guidance on the features that only admins can access, as well as links to the instructions on how to perform the actions.
For more information, visit User roles.
Admin users can add domains with this function.
Click Admin Settings (gear icon) on the main toolbar to reach the Domain Settings page..
Click Add New Domain on the top right side of the page.
For full instructions, visit Add, edit, or remove domains.
Click Action on the same row as the domain that you want to work with. A drop-down list opens.
Admin users can select an action to perform, as described in the following sections.
Select Go to the Dashboard in the Action menu to go back to the main dashboard view.
This is an admin setup wizard to help you get the script that you need to add to the HTML of your site for certain modules and features.
Select Script Setup Guide in the Action menu to go to the Set Up Your Domain page.
visit the relevant user guide articles for instructions on each of the actions:
Admin users can edit domain details with this option.
Select Edit Domain from the drop-down list.
The Edit Domain page opens.
For full instructions, visit Add, edit, or remove domains.
Admin users can view statistics on excluded IP addresses with this option. This option is only visible if you have excluded certain IP addresses from being tracked in the Statistics module.
Select Statistics Excluded IP Addresses from the drop-down menu.
The Excluded IP addresses from statistics pane opens.
For full instructions, visit:
Admin users can start an unscheduled scan with this option.
Select Start on-demand scan.
For more information, visit Configure domain scans.
This section provides instructions for admin users on how to create a new domain based on an existing domain.
Click Clone to create a clone of the domain.
For full instructions on the fields, visit Add, edit, or remove domains.
This section provides instructions on how to update group changes without entering the setup pages. Use this option to update domain groups without performing a new scan.
Click Update Domain Groups in the Action menu.
A dialog box informs, “Updating groups can take more than 30 minutes. During the operation you will not be able to create and update groups.”
Any changes that have been made to domain groups are visible on the next scheduled or on-demand scan.
For full instructions, visit Create and configure groups.
This section provides instructions on how to remove a domain.
Select Remove Domain.
A dialog box asks for confirmation. "You are about to delete the domain (domain name) please type Delete to confirm this action".
The dialog closes and the domain and all related domain groups are gone from the list.
When you delete a domain, all of the related domain groups are also deleted.
For more information, visit Add, edit, or remove domains.
This section provides information on how to stop a scan that is in progress. If a scan is in progress, up to a certain point of completion the admin can choose to stop the scan.
The button only appears in this menu when it is possible to do this action.
For more information, visit Configure domain scans.
This section provides instructions on how to perform the actions from the left menu bar of the Admin Settings page.
The options in the menu are:
Click Domains on the left menu bar to return to the landing page and view the domains that you are admin for.
From here you can view the scan status and perform admin functions on domains.
For more information, visit Add, edit, or remove domains.
Click Users on the left menu bar to view the actions you can take when you set up users.
Alternatively, click Users (people icon) on the top menu bar.
Admin users can add, edit, and remove users and also set user access. This section gives guidance on where to find the instructions on how to do these tasks.
Click Labels on the left menu bar.
Admins can create labels and add them to domains, pages, users, and issues. This section gives guidance on where to find the instructions on how to do these tasks.
For more information, visit Create and apply labels.
Use the audit log to view changes made to the website.
Click Audit Log on the left menu bar.
The audit log tracks the following:
For full instructions, visit Audit Log.
Set up source code exclusions for snippets that you do not want to include in the scan.
Click Source Code Excludes on the left menu bar.
The links below are guides with instructions on how to set up a source code exclusion. CSS selectors can find and filter elements by tagname, class, id, and attribute, Combine the elements as needed.
For full instructions, visit:
Edit your company details here.
Click Company Info on the left menu bar.
Review your company information.
Click Edit Company Settings on the top right corner of the page.
Edit as needed.
API stands for Application Programming Interface and is a connection between computers or between computer programs.
In contrast to a UI (user interface), which connects a computer to a person, an API connects computers or pieces of software.
API tokens allow access to the domain code. APIs are not intended to be used directly by individuals (end users). Only a programmer or developer should use APIs, when they need to implement the Acquia Optimize API on other applications or CMS systems, for example.
Always verify the user identity and role before sending out an API token to an individual.
The API can be based on the location of the customer. The API list is kept up-to-date at Acquia Optimize for Developers API.
To use our API, your application has to present user credentials (the token) in an authentication software program (such as Postman). The API user account can only be used for API access. It is recommended to create a new user account specifically for this purpose and assign the API user scope to it through the free-text field.
This capability is not yet available to all customers. Contact support if you would like to implement API Users for your website.
For more information, visit API users.
The Performance module can be adjusted to fit the profile of specific targeted user groups. Admin users can set up profiles to track with this module.
Click Performance from the menu on the left side of the Domain Settings page.
Alternatively, to navigate to this page during the New Page Creation steps, click Add Profile.
The Profile Setup pane opens.
For more information and full instructions, visit Performance setup.
Click EULA to view your end-user license agreement..
This menu item will not appear if there is no EULA.
Visit the Developers documentation for more documentation and advanced help files for developers.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Thu Sep 11 2025 08:56:37 GMT+0000 (Coordinated Universal Time)