Introduction

Users with administrator access can create custom tags and apply them to pages. A label is a tag that you can add to any page or issue. Labels can be fully customized, and you can input any text. Additionally, you can use labels to tag people on issues, tag pages that have certain characteristics, tag issues with a ticket number in Jira, and so on. It is also possible to filter pages/issues based on labels. 

This article provides instructions for admin users on how to create, add, and delete labels.

Create custom labels

This section provides instructions on how to create a custom label.

1. From the domain overview, URL, or page listing, hover on a row and click the label icon on the same row as the link.

   

   The list expands to show existing labels. A check-mark identifies labels that are present on the selected page.

   
2. Tick to select existing labels.

3. +Add new Label: Click to create a new label. The Create label dialog opens.

   
4. Label Name: Enter a name for the label.

5. Color Picker: Choose a color or enter the RGB code.

   

   Tip: You can use the Color Contrast Checker to find the RGB code.

6. Save: Click Save to save the label.

Apply custom labels

This section provides instructions on how to apply a custom label from the domain overview, URL, or page listing.

1. From the page listing, hover on a row and click the label icon on the same row as the link.

   

   The list expands to show existing labels.

   
2. Select a label from the list.
3. Search: Click in the search box to search for an existing label.

Remove labels

This section provides instructions on how to remove all or some labels from a selected row.

1. From the domain overview, URL, or page listing in any module, hover on a row and click the label icon on the same row as the link.

   

   The list expands to show existing labels.

2. Clear all Labels: Select Clear All Labels to remove all applied labels from the selected row.

   A checkmark identifies labels that are currently in use for the row selected.

   
3. Clear an individual Label: Click in the box to remove the checkmark and deselect the label.

Edit labels

This section provides instructions on how to edit an existing label.

1. Click Admin Settings (gear icon) on the main menu bar.

   The system opens the Admin dashboard.

2. Select Configuration from the menu on the left.

3. Click Labels from the list of expanded options.

   This shows a list of all existing labels for the domain.

4. Click the kebab menu on the same row as the label that you want to edit, and select Edit (pencil icon).
5. Edit the name or color of the label.
6. Save the changes.

Delete labels

This section provides instructions on how to delete a label from the list.

1. Click Admin Settings (gear icon) on the main menu bar.

   The system opens the Admin dashboard.

2. Select Configuration from the menu on the left.

3. Click Labels from the list of expanded options.

   This shows a list of all existing labels for the domain.

4. Click the kebab menu on the same row as the label that you want to delete, and select Delete (trash can icon).

   A confirmation dialog box opens with the message, "Are you sure you want to delete label: (label name)?"

5. Click Delete in the dialog box to delete the label permanently.

   The label is removed from the list and from any page, domain, and users where it was applied.

Create and apply labels