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Retrieving the API token from Acquia Optimize for Acquia Source setup

This page provides instructions on how admin users can retrieve the API key and URL from their Acquia Optimize account to connect it to their Acquia Source site.

How to get the API key and URL from Acquia Optimize

  1. Log in to your Acquia Optimize account.
  2. Click Admin Settings (gear icon) on the top menu bar.
  3. Click API Users in the left menu.

    Add a new API user if needed.

  4. Click Action on the same row as an existing API user in the list.
  5. Select See API Token.
  6. Copy the token from the token window and paste it in the applicable field in Acquia Source.
  7. Copy the corresponding API URL from the list and paste it in the applicable field in Acquia Source.

For instructions on how to connect an existing Acquia Optimize account to your Acquia Source account, visit Connecting an Acquia Optimize account to Acquia Source.

Quick Scan overview

This section provides information about the issues that the Quick Scan can identify.

When you click Start Quick Scan in Acquia Source Experience Builder:

  1. The system displays a progress bar to show the scan render progress. On completion of this process, the results are loaded and the rendered page is sent to the Acquia Optimize API for the scan.
  2. When the module receives the results, you can view them summarized in the following categories:

If you have an Acquia Optimize account, navigate to the Acquia Optimize UI to view the full reports.

Errors

The following errors can occur with a scan. This list provides the error name and a short description about what the error means:

  • Error: There was an error gathering the content. Please try again.

    Description: The module is unable to build the payload.

  • Error: The scan request has timed out. Please try again later.

    Description: The API does not respond or times out.

  • Error: Access to the Acquia Optimize API was denied. Contact your administrator for help.

    Description: The API provided does not have permission for the Quick Scan feature (422).

  • Error: Could not connect to the Acquia Optimize API due to a server error. Please try again later.

    Description: The API has failed (500-5xx).

Additional resources

For more information, visit Acquia Optimize user documentation.

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