This page provides instructions on how admin users can retrieve the API key and URL from their Acquia Optimize account to connect it to their Acquia Source site.
Click API Users in the left menu.
Add a new API user if needed.
For instructions on how to connect an existing Acquia Optimize account to your Acquia Source account, visit Connecting an Acquia Optimize account to Acquia Source.
This section provides information about the issues that the Quick Scan can identify.
When you click Start Quick Scan in Acquia Source Experience Builder:
Accessibility: Issues are summarized by guideline level (WCAG 2.1 A, WCAG 2.1 AA).
For more information, visit Accessibility feature.
Readability: Issues are shown as a level, mapped from the resulting score.
For more information about readability scores, visit Quality Assurance Readability.
If you have an Acquia Optimize account, navigate to the Acquia Optimize UI to view the full reports.
The following errors can occur with a scan. This list provides the error name and a short description about what the error means:
Error: There was an error gathering the content. Please try again.
Description: The module is unable to build the payload.
Error: The scan request has timed out. Please try again later.
Description: The API does not respond or times out.
Error: Access to the Acquia Optimize API was denied. Contact your administrator for help.
Description: The API provided does not have permission for the Quick Scan feature (422).
Error: Could not connect to the Acquia Optimize API due to a server error. Please try again later.
Description: The API has failed (500-5xx).
For more information, visit Acquia Optimize user documentation.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Wed Aug 20 2025 08:47:28 GMT+0000 (Coordinated Universal Time)