| Actions | AGO-10225 | This release we worked hard to improve our Actions support for product category hierarchies. Prior to this release if an Actions user wanted to filter products/transactions by a product category, they had to include every child category in their Actions audience filter. For example, if the user wanted to filter out buyers of Women’s products, they had to actually input all of the lowest Women’s levels: Women’s sandals, Women’s boots, Women’s dress shoes, etc. With this release now the Actions user only needs to enter the highest product category, e.g. Women’s shoes, and Actions will automatically traverse the product category tree to find all products under Women’s shoes. This should greatly simplify the number of inputs required when filtering by product categories. Please reach out to your Customer Success Manager if you have questions or would like additional training around this feature. Please be aware, that while we made including many product categories in a single filter much easier, this effort does the opposite when the user wants to exclude only a few categories in a single filter. When excluding specific product categories, please instead choose every category to include. |
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