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1831 Release - 2018-08-22

Currently a work in progress…

AreaAgilOne JIRADescription of functionality after the fix
Platform: CheetahMailAGO-11116For our clients that use CheetahMail, AgilOne can now send audience lists from Actions campaigns to CheetahMail external databases (xDBs). xDBs are campaign ready audience lists and metadata that exist outside of CheetahMail’s main subscriber table and can be used within 14 days as a reference for sending a campaign from CheetahMail. If you are interested, please speak with your Customer Success Manager about how to set up such functionality.
ActionsAGO-11119

We are releasing two new Actions audience segmentation filters that provides you additional functionality to segment your audience:

  • Performed an event with campaign - this filter allows you to segment individuals based on their engagement with marketing campaigns. Previously ‘Performed an event with message’ was the only filter available for this sort of segmentation, however filtering by message-level metadata (e.g. subject, source code, etc.) does not solve every use case. Now you can filter by campaign and dispatch level metadata (e.g. campaign name, attribution window, etc.). ‘Performed an event with message’ will perform better, but ‘Performed an event with campaign’ solves additional use cases.
  • Performed an event with product category - this filter allows you to segment individuals based on their engagement with product categories. For example, segment out individual’s who browsed Men’s products, or segment out individuals who ‘liked’ the camping & hiking product category.
Platform: SilverpopAGO-11150For our clients that use IBM Silverpop, we have updated our data ingestion process to map and store the Silverpop event types. Previously AgilOne just standardized the Silverpop event types by translating them into AgilOne’s event types (e.g. ‘hard bounce’ -> ‘emailBounce’). In addition to the previous behavior, Silverpop event types are now available in AgilOne as event ‘subtype’. This will help AgilOne report on hard vs. soft bounce counts and make interaction with AgilOne more familiar for users migrating from Silverpop’s segmentation & reporting user interface to AgilOne’s.

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