Personalization

Signing in to Personalization

End-of-sale notice!

Acquia announces the end-of-sale for Acquia Personalization effective July 1, 2024. Customers with active service contracts will continue to receive support. If you are interested in experimentation and optimization, contact Acquia Sales Team to get information about Acquia Convert powered by VWO.

End-of-life notice!

Acquia announces the end-of-life for the acquia_lift module effective December 31, 2025. Acquia recommends you to update your application to the current version of Acquia Personalization. For any assistance related to migration, contact Acquia Support.

Signing in to Personalization

To sign in to the Personalization interface and manage your campaigns and visitor information, refer to the instructions provided at signing in to Personalization.

Documentation resources by tab

Use the following pages to help you configure and use Personalization:

Other information in the interface

In the upper-right corner of the interface are the following items:

  • Help displays a list of links. Click any link to navigate:
    • Help documents brings you to Personalization
    • View Support tickets goes to support.acquia.com
    • Submit a support ticket
    • The Search Help Documents text box, which searches Acquia’s product documentation and knowledge base.
  • The Product picker (a grid of 9 squares) is a menu which opens the sign-in page for the selected product, in a new browser tab.
  • Clicking the Profile icon displays a dialog box containing your user email address, and a Sign out link.
  • When a new release note or status change is available, the In product announcement icon displays. Click the icon to display the release notes or to see any announcements. A small blue bar displays when no new information is available. Point to the bar to display the icon. Select the right arrow (>) to go to status.acquia.com. For more information, see Using in-product messaging.

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Personalization common questions