Issue¶

The distributed file system that Acquia Cloud Site Factory uses, depending on the load, might struggle to read template files leading to various I/O issues that result in blank pages or blank components etc.

Affected Applications/Limitations¶

Sites running on Site Factory using Site Studio.

Resolution¶

The solution is to use a feature introduced in Site Studio 6.3.5 that allows you to store your templates in the database instead.

You can read more information here: https://sitestudiodocs.acquia.com/6.4/faqs/can-site-studio-templates-be-saved-database