Service Offerings
Logging
The real time logging of Acquia China Managed is built on the Elasticsearch stack.
To access the streaming logging service, create a Support ticket to get permission for streaming logging service.
Since the streaming logging service is placed in a private network, you must open a SSH tunnel to access the service.
Make sure your SSH key has permission to access the bastion server. For more information, see environment access.
Create a Support ticket and provide your IP address with the CIDR notation.
On your local computer, open a terminal window. Open a SSH tunnel to the streaming service.
ssh -i <your ssh key> -L 5601:<streaming service IP>:5601 <project key>@<bastion server IP> -Nhttp://localhost:5601.As a default user, anonymous users have limited permission of the Elasticsearch service. The streaming service is only accessible for a maximum of 10 days.
Logs are stored in a log directory on each server. Users can access these files at the /mnt/logs location.
/mnt/logs, create a Support ticket to have them retrieved from S3.Log directory mapping
| Directory/File | Description |
|---|---|
/mnt/logs/<project-key>-web-server | Includes php-fpm access logs and the logs of Drupal watchdog |
/mnt/logs/rds/<db name of environment>/slowquery | Includes DB slowquery logs |
/mnt/logs/rds/<db name of environment>/error | Includes DB error logs |
/mnt/logs/<project-key>-solr | Includes the logs of Solr instance |
/mnt/logs/<project-key>-ngnix | Includes the logs of nginx |
If this content did not answer your questions, try searching or contacting our support team for further assistance.
The real time logging of Acquia China Managed is built on the Elasticsearch stack.
To access the streaming logging service, create a Support ticket to get permission for streaming logging service.
Since the streaming logging service is placed in a private network, you must open a SSH tunnel to access the service.
Make sure your SSH key has permission to access the bastion server. For more information, see environment access.
Create a Support ticket and provide your IP address with the CIDR notation.
On your local computer, open a terminal window. Open a SSH tunnel to the streaming service.
ssh -i <your ssh key> -L 5601:<streaming service IP>:5601 <project key>@<bastion server IP> -Nhttp://localhost:5601.As a default user, anonymous users have limited permission of the Elasticsearch service. The streaming service is only accessible for a maximum of 10 days.
Logs are stored in a log directory on each server. Users can access these files at the /mnt/logs location.
/mnt/logs, create a Support ticket to have them retrieved from S3.Log directory mapping
| Directory/File | Description |
|---|---|
/mnt/logs/<project-key>-web-server | Includes php-fpm access logs and the logs of Drupal watchdog |
/mnt/logs/rds/<db name of environment>/slowquery | Includes DB slowquery logs |
/mnt/logs/rds/<db name of environment>/error | Includes DB error logs |
/mnt/logs/<project-key>-solr | Includes the logs of Solr instance |
/mnt/logs/<project-key>-ngnix | Includes the logs of nginx |
If this content did not answer your questions, try searching or contacting our support team for further assistance.