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Working with files
User-uploaded files through the Drupal application (the /files directory)
are stored on a network filesystem shared across web nodes. The network
filesystem for your application is accessible as /mnt/efs/files/[SITE],
where [SITE] is the name of your application. The same pattern of path is
used for non-Production and Production environments.
The Drupal sites settings file is accessible as /mnt/efs/settings/[SITE].
If you have deployed Drupal docroot, which is on the local disk for performance,
symbolic links are created from the /files directory to the actual
/files directory in the network filesystem. This symlink allows Drupal to
access the files in the location it expects. For example, [docroot]/sites/default/files is set up to be a symbolic link to /mnt/efs/files/[site]/files. Symbolic links are also created in any subdirectory of docroot/sites containing a file named settings.ach-cloud.php with platform
settings.
To import your user-uploaded files to your hosted application:
Enable SSH access to your server.
Upload your files to the user-uploaded files directory using the sftp,
scp, or rsync command.
This directory is /mnt/efs/files/[SITE]/sites/default/files or, for
multisite installations, /mnt/efs/files/[SITE]/sites/[sitedir]/files.
For examples of using rsync, see rsyncing files on Cloud Platform.
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If this content did not answer your questions, try searching or contacting our support team for further assistance.