Acquia AI uses its own Acquia Cloud Platform identity
Acquia AI verifies access on every request
| Area | What Acquia AI can tell you | Example prompt |
|---|---|---|
| Account and teams | Organizations, subscriptions, applications, teams, roles, and user role assignments. | "Which applications are in our subscription, and who administers them?" |
| Environment configuration | PHP version, servers, domains, DNS, CDN, cron schedules, search indexes, and email status. | "What PHP version is the production environment of the marketing app running?" |
| Certificates and security settings | Certificate expiry dates and covered domains, identity provider setup, and Shield rules. | "Which SSL certificates expire in the next 60 days?" |
| Code and databases | Branch or tag per environment, codebases, databases, and backup history. | "What is deployed to staging, and when was the last database backup?" |
| Activity | Recent tasks and notifications, such as deployments and code switches. | "What changed on production in the last 24 hours?" |
| Traffic and performance | Views, visits, and resource metrics over a selected date range. | "Compare visits across our environments for last month." |
| Log files | Available log files for an environment with a download link | "Give me a link to yesterday's Apache error log for production." |
| Diagnosis | Log and metric analysis for one environment and one time window. For details, visit Diagnose a slow or failing application. | "Why is the production environment slow right now? Correlate error logs and resource metrics for the past hour." |
Acquia AI reads configuration parameters, not secrets
Database passwords, usernames, and connection strings
Environment variable values
Certificate bodies and private keys
Cron job commands
Credentials for log forwarding destinations
IP address allowlists
Email addresses, usernames, and photos of individuals on the account
Raw log lines
Modify configuration, deploy code, clear caches, or delete resources
Stream live logs
Open support cases or resolve outages
To run a diagnosis or generate a log download link, Acquia AI requests Acquia Cloud Platform to build a new log snapshot
Diagnosis does not support Site Factory or Acquia Search applications
On Cloud Classic, diagnosis covers the current UTC day only
To modify configuration, deploy code, or manage logs, use the Acquia Cloud Platform interface or Acquia CLI.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
"Which SSL certificates expire in the next 60 days?" |
| Code and databases | Branch or tag per environment, codebases, databases, and backup history. | "What is deployed to staging, and when was the last database backup?" |
| Activity | Recent tasks and notifications, such as deployments and code switches. | "What changed on production in the last 24 hours?" |
| Traffic and performance | Views, visits, and resource metrics over a selected date range. | "Compare visits across our environments for last month." |
| Log files | Available log files for an environment with a download link | "Give me a link to yesterday's Apache error log for production." |
| Diagnosis | Log and metric analysis for one environment and one time window. For details, visit Diagnose a slow or failing application. | "Why is the production environment slow right now? Correlate error logs and resource metrics for the past hour." |
Email addresses, usernames, and photos of individuals on the account
Raw log lines
If this content did not answer your questions, try searching or contacting our support team for further assistance.