What should I do if my scan is on hold?

• Use path constraints or link exclusions to limit the number of pages in the scan. For more information, read How to create path constraints and link exclusions.

A scan on hold is most likely flagged because more than 30% of the existing pages are updated since the last scan. This causes a red flag in the system. The system immediately sends a support ticket to Acquia Support to unblock and restart the scan. 

For further assistance, select Contact support in the Help menu to start a chat, or email Acquia Support.