• A red exclamation point on a row means that there is incomplete cookie data. Cookies that are not complete cannot be published or filtered, and are added to the user's browser automatically. It is important to complete the cookie setup.
• A yellow question mark on a row means that the cookie was detected in previous scans but is not present in the most recent scan. Click the question mark to open a dialog box and handle the issues. Choose:
  • Show anyway: If the cookie was missed by the scan and you are sure the cookie is present, this is a good option to select. The cookie remains on the list.
  • Ignore & hide: Choose to ignore this cookie for now and hide it from the list. This is a good option if you suspect the cookie may appear again on the next scan.

• IP Address: The IP address of the computer that browsed the site.

• UUID: The unique ID for the user device that received the cookie.

  Note

  This ID is gone from the user's device when the cookies on that device are deleted by the user. When the UUID is gone, the user can no longer request the record of the cookie consent.

• Location: The country of origin that the user accessed the site from.
• Data Regulation: The applicable regulation, GDPR, CCPA, or both.
• Accepted cookies: The cookie categories that the user accepted.
• Date: The date that the user accepted the cookies.

Cookie Overview

This page provides information about the cookie acceptance rates by users. The Cookie Overview page opens.

• Scan Domain: Click to start a cookie scan. The Scan in progress message appears and the scan icon spins until the scan is complete.

• Include Cookies:

  Cookies that the scan detects are in the cookie list but may be only partially complete. The icons indicate:

  • A green check mark indicates that the cookie is a common cookie and our system populated the fields from our internal repository.
  • A red exclamation point on a row means that there is incomplete cookie data. Cookies that are not complete cannot be published or filtered, and are added to the user's browser automatically. It is important to complete the cookie setup.
  • A yellow question mark on a row means that the cookie was detected in previous scans but is not present in the most recent scan. Click the question mark to open a dialog box and handle the issues. Choose:
  • Show anyway: Even though the cookie was missed by the scan, if you are sure this cookie is present then select this option. The cookie remains on the list.
  • Ignore & hide: Choose to ignore this cookie for now and hide it from the list. Choose this option if the cookie may appear again on the next scan.

  • Delete: Click to delete the cookie from the list. It will appear again after a new scan if the scanner still finds it.

    Notes
    • On the left side of the cookie, an icon of a person pointing indicates a cookie that was added to the list manually.
    • If this is the first time that the scan populates cookies, the list only shows manually added cookies and those that are present in our database of common cookies.
• Category: Click the drop-down arrow and select the category for the cookie. The categories are:
  • Essential: These cookies are required to enable basic website functionality. Note: Essential cookies cannot be deselected by the user.
  • Basic (Recommended): Allows users basic access to selected features such as Help Desk, and facilitates communication.
  • Marketing: These cookies are used to provide advertising that is tailored to the user and their particular interests. Marketing cookies can also be used to restrict the number of times an advertisement is displayed and to measure the efficacy of advertising campaigns. Advertising networks usually place marketing cookies with the website operator’s permission.
  • Statistics: These cookies allow website operators to identify technical issues and understand how a site is performing. They can also be used to see how visitors interact with the site and usually do not collect information that identifies visitors.
  • Preferences: These cookies allow the website to keep track of your choices (e.g. region, user name, language) in order to provide more personalized features. A website may, for example, provide local traffic information based on data stored about the current location of the user.
• Name: The name of the cookie, exactly as it appears in the HTML code.
• Domain: The domain for the cookie.
• Description: Enter a short description of the cookie. If needed for this step, use a web search engine search for the cookie name.
• Duration: The duration of the cookie.
• Delete: To remove a cookie, click the trashcan icon to delete the row.
• + Add a cookie: Click to insert a new empty row for a new cookie.
• Save. A dialog box opens with the message, "Cookie Overview Saved".

• 3rd party cookies that are found by the scan have a domain and a path listed. These are unique identifiers for the cookie.
• It is not possible to edit the name, domain, or path of cookies found by the scanner.
• It is not possible to manually create a cookie with a name that already exists for a cookie found by the scan.

• A red exclamation point on a row means that there is incomplete cookie data. Cookies that are not complete cannot be published or filtered, and are added to the user's browser automatically. It is important to complete the cookie setup.
• A yellow question mark on a row means that the cookie was detected in previous scans but is not present in the most recent scan. Click the question mark to open a dialog box and handle the issues. Choose:
  • Show anyway: If the cookie was missed by the scan and you are sure the cookie is present, this is a good option to select. The cookie remains on the list.
  • Ignore & hide: Choose to ignore this cookie for now and hide it from the list. This is a good option if you suspect the cookie may appear again on the next scan.

• IP Address: The IP address of the computer that browsed the site.

• UUID: The unique ID for the user device that received the cookie.

  Note

  This ID is gone from the user's device when the cookies on that device are deleted by the user. When the UUID is gone, the user can no longer request the record of the cookie consent.

• Location: The country of origin that the user accessed the site from.
• Data Regulation: The applicable regulation, GDPR, CCPA, or both.
• Accepted cookies: The cookie categories that the user accepted.
• Date: The date that the user accepted the cookies.

Cookie Overview

This page provides information about the cookie acceptance rates by users. The Cookie Overview page opens.

• Scan Domain: Click to start a cookie scan. The Scan in progress message appears and the scan icon spins until the scan is complete.

• Include Cookies:

  Cookies that the scan detects are in the cookie list but may be only partially complete. The icons indicate:

  • A green check mark indicates that the cookie is a common cookie and our system populated the fields from our internal repository.
  • A red exclamation point on a row means that there is incomplete cookie data. Cookies that are not complete cannot be published or filtered, and are added to the user's browser automatically. It is important to complete the cookie setup.
  • A yellow question mark on a row means that the cookie was detected in previous scans but is not present in the most recent scan. Click the question mark to open a dialog box and handle the issues. Choose:
  • Show anyway: Even though the cookie was missed by the scan, if you are sure this cookie is present then select this option. The cookie remains on the list.
  • Ignore & hide: Choose to ignore this cookie for now and hide it from the list. Choose this option if the cookie may appear again on the next scan.

  • Delete: Click to delete the cookie from the list. It will appear again after a new scan if the scanner still finds it.

    Notes
    • On the left side of the cookie, an icon of a person pointing indicates a cookie that was added to the list manually.
    • If this is the first time that the scan populates cookies, the list only shows manually added cookies and those that are present in our database of common cookies.
• Category: Click the drop-down arrow and select the category for the cookie. The categories are:
  • Essential: These cookies are required to enable basic website functionality. Note: Essential cookies cannot be deselected by the user.
  • Basic (Recommended): Allows users basic access to selected features such as Help Desk, and facilitates communication.
  • Marketing: These cookies are used to provide advertising that is tailored to the user and their particular interests. Marketing cookies can also be used to restrict the number of times an advertisement is displayed and to measure the efficacy of advertising campaigns. Advertising networks usually place marketing cookies with the website operator’s permission.
  • Statistics: These cookies allow website operators to identify technical issues and understand how a site is performing. They can also be used to see how visitors interact with the site and usually do not collect information that identifies visitors.
  • Preferences: These cookies allow the website to keep track of your choices (e.g. region, user name, language) in order to provide more personalized features. A website may, for example, provide local traffic information based on data stored about the current location of the user.
• Name: The name of the cookie, exactly as it appears in the HTML code.
• Domain: The domain for the cookie.
• Description: Enter a short description of the cookie. If needed for this step, use a web search engine search for the cookie name.
• Duration: The duration of the cookie.
• Delete: To remove a cookie, click the trashcan icon to delete the row.
• + Add a cookie: Click to insert a new empty row for a new cookie.
• Save. A dialog box opens with the message, "Cookie Overview Saved".

• 3rd party cookies that are found by the scan have a domain and a path listed. These are unique identifiers for the cookie.
• It is not possible to edit the name, domain, or path of cookies found by the scanner.
• It is not possible to manually create a cookie with a name that already exists for a cookie found by the scan.