Cloud Platform
Using Web Elastic IP addresses
This page applies only to Cloud Platform. To access the documentation, select Cloud Platform from the infrastructure list.
If your Cloud Platform application must communicate to a remote service, and the service requires inbound connections to come from static and known IP addresses, Acquia can provision Web Elastic IP addresses (Web EIPs) for your application environments.
Without Web EIPs, the IP addresses associated with Cloud Platform's infrastructure are subject to change at any time.
Outbound requests come from dedicated IP addresses:
Web EIPs are designed for applications that must make external requests to services that require allowlisted-inbound connections.
No application changes are needed:
When making requests to external services, Web EIPs are automatically utilized.
Dedicated IP addresses through autoscaling and periods of high traffic or elevated resource consumption:
Web EIPs that are assigned to the application environment persist even after your application scales, eliminating the need to edit IP allowlists before extra capacity can be used at Acquia.
PHP scripts and third-party libraries are not supported:
Acquia does not support custom integrations.
To view your Web EIPs:
In the navigation pane, click Infrastructure.
The Infrastructure page displays the Web EIPs for the application environment:
Web EIPs are compatible with the APIs provided by Drupal core for making requests to external services, such as:
Cloud Platformdrupal_http_request() in Drupal 7Drupal::httpClient in the current Drupal versionAdditional supported protocols and libraries include:
file_get_contents() and PHP streamscurl command line utility and PHP librarywget command line utilityIf this content did not answer your questions, try searching or contacting our support team for further assistance.
If this content did not answer your questions, try searching or contacting our support team for further assistance.