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Cloud Platform

Using Web Elastic IP addresses

Cloud Platform

Using Web Elastic IP addresses

This page applies only to Cloud Platform. To access the documentation, select Cloud Platform from the infrastructure list.

If your Cloud Platform application must communicate to a remote service, and the service requires inbound connections to come from static and known IP addresses, Acquia can provision Web Elastic IP addresses (Web EIPs) for your application environments.

Without Web EIPs, the IP addresses associated with Cloud Platform's infrastructure are subject to change at any time.

Note

Cloud Platform customers who need Web EIPs added to an environment must create a Support ticket.
Cloud IDEs do not support Web EIPs.

Features of Web EIPs

Outbound requests come from dedicated IP addresses:
Web EIPs are designed for applications that must make external requests to services that require allowlisted-inbound connections.

This page applies only to Cloud Platform. To access the documentation, select Cloud Platform from the infrastructure list.

Without Web EIPs, the IP addresses associated with Cloud Platform's infrastructure are subject to change at any time.

Note

Cloud Platform customers who need Web EIPs added to an environment must create a Support ticket.
Cloud IDEs do not support Web EIPs.

Features of Web EIPs

Outbound requests come from dedicated IP addresses:
Web EIPs are designed for applications that must make external requests to services that require allowlisted-inbound connections.

This page applies only to Cloud Platform. To access the documentation, select Cloud Platform from the infrastructure list.

Without Web EIPs, the IP addresses associated with Cloud Platform's infrastructure are subject to change at any time.

Note

Cloud Platform customers who need Web EIPs added to an environment must create a Support ticket.
Cloud IDEs do not support Web EIPs.

Features of Web EIPs

Outbound requests come from dedicated IP addresses:
Web EIPs are designed for applications that must make external requests to services that require allowlisted-inbound connections.
No application changes are needed:

When making requests to external services, Web EIPs are automatically utilized.

Dedicated IP addresses through autoscaling and periods of high traffic or elevated resource consumption:

Web EIPs that are assigned to the application environment persist even after your application scales, eliminating the need to edit IP allowlists before extra capacity can be used at Acquia.

PHP scripts and third-party libraries are not supported:
Acquia does not support custom integrations.

Viewing your Web EIPs in the Cloud Platform user interface

To view your Web EIPs:

Sign in to the Cloud Platform user interface and select your application and environment.
In the navigation pane, click Infrastructure.
The Infrastructure page displays the Web EIPs for the application environment:

Web EIP compatibility

Web EIPs are compatible with the APIs provided by Drupal core for making requests to external services, such as:

drupal_http_request() in Drupal 7
Drupal::httpClient in the current Drupal version

Additional supported protocols and libraries include:

file_get_contents() and PHP streams
curl command line utility and PHP library
wget command line utility
Log forwarding
SMTP
LDAP
SSH/SFTP
MySQL
Node
.js http or https core modules, and http client libraries such as axios, node-fetch, and fetch API
Node.js WebSocket clients such as ws and socket.io-client

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If this content did not answer your questions, try searching or contacting our support team for further assistance.

No application changes are needed:

When making requests to external services, Web EIPs are automatically utilized.

Dedicated IP addresses through autoscaling and periods of high traffic or elevated resource consumption:

Web EIPs that are assigned to the application environment persist even after your application scales, eliminating the need to edit IP allowlists before extra capacity can be used at Acquia.

PHP scripts and third-party libraries are not supported:
Acquia does not support custom integrations.

Viewing your Web EIPs in the Cloud Platform user interface

To view your Web EIPs:

Sign in to the Cloud Platform user interface and select your application and environment.
In the navigation pane, click Infrastructure.
The Infrastructure page displays the Web EIPs for the application environment:

Web EIP compatibility

Web EIPs are compatible with the APIs provided by Drupal core for making requests to external services, such as:

drupal_http_request() in Drupal 7
Drupal::httpClient in the current Drupal version

Additional supported protocols and libraries include:

file_get_contents() and PHP streams
curl command line utility and PHP library
wget command line utility
Log forwarding
SMTP
LDAP
SSH/SFTP
MySQL
Node
.js http or https core modules, and http client libraries such as axios, node-fetch, and fetch API
Node.js WebSocket clients such as ws and socket.io-client

Did not find what you were looking for?

If this content did not answer your questions, try searching or contacting our support team for further assistance.

Features of Web EIPs

Features of Web EIPs

Features of Web EIPs

Limitations

Viewing your Web EIPs in the Cloud Platform user interface

Web EIP compatibility

Did not find what you were looking for?

Limitations

Viewing your Web EIPs in the Cloud Platform user interface

Web EIP compatibility

Did not find what you were looking for?